Superloop NBN: Everything you need to know

By Alex Choros

Last updated 08 March 2021

Everything you need to know about Superloop

Superloop is a newer NBN providers, but has already made an impact thanks to its high-speed plans. The telco reports evening speeds of 90Mbps on its NBN 100 plans, putting it in the top-tier of telcos. But there's more to Superloop than just speed. Here's everything you need to know.

In this guide:

What is Superloop NBN?
Superloop NBN plans
What makes Superloop NBN different?
How to sign up to a Superloop NBN plan
Superloop NBN FAQ

What is Superloop NBN?

Superloop has only been selling NBN plans for a little over two years, but has been in the business of providing wholesale telecommunications services to other providers for almost half a decade. As such, Superloop owns a lot of the infrastructure that other telcos typically rent.

Every NBN provider sells access to the same network, but that network is only responsible for the connection between your home and your provider. After that, your provider is responsible for connecting you to the wider internet. This is often referred to as "backhaul".

Thanks to its range of business and wholesale products, Superloop doesn't need to purchase backhaul from another provider. As such, Superloop says even its home NBN plans are "business class".

Superloop NBN plans

Superloop sells NBN plans on most speed tiers. You can get NBN 25, NBN 100, NBN 100 / 20, NBN 100 / 40, NBN 250, and NBN 1000 plans. Most Superloop plans have unlimited data. The only exception is its NBN 1000 plan, which has a 3TB allowance. If you exceed this, you'll be capped to download speeds of 100Mbps for the remainder of your billing month.

#1	Superloop	Superloop Everyday Fibre25 Fibre 25/4 Mbps Unlimited Data Deal: Includes $10/mth off for 6 months! $59/mth for the first 6 months then $69/mth $59/mth Min. cost $59 Go to Site	$59/mth Min. cost $59	Go to Site
#2	Superloop	Superloop Everyday nbn25/10 nbn® 25/8.5 Mbps Unlimited Data Deal: Incl. $10/mth off for 6 mths! $59/mth for 6 mths, then $69/mth + Free Amazon eero 6+ if you stay connected for 24 mths $59/mth Min. cost $59 Go to Site	$59/mth Min. cost $59	Go to Site
#3	Superloop	Superloop Extra Value Fibre50 Fibre 50/17 Mbps Unlimited Data Deal: Includes $14/mth off for 6 months! $67/mth for the first 6 months then $81/mth $67/mth Min. cost $67 Go to Site	$67/mth Min. cost $67	Go to Site
#4	Superloop	Superloop Extra-value nbn50/20 nbn® 50/17 Mbps Unlimited Data Deal: Incl. $14/mth off for 6 months! $67/mth for 6 mths, then $81/mth + Free Amazon eero 6+ if you stay connected for 24 mths $67/mth Min. cost $67 Go to Site	$67/mth Min. cost $67	Go to Site
#5	Superloop	Superloop Family Fibre100/20 Fibre 100/17 Mbps Unlimited Data Deal: Includes $14/mth off for 6 months! $75/mth for the first 6 months then $89/mth $75/mth Min. cost $75 Go to Site	$75/mth Min. cost $75	Go to Site
#6	Superloop	Superloop Family nbn100/20 nbn® 100/17 Mbps Unlimited Data Deal: Incl. $14/mth off 6 months! $75/mth for 6 mths, then $89/mth + Free Amazon eero 6+ if you stay connected for 24 mths $75/mth Min. cost $75 Go to Site	$75/mth Min. cost $75	Go to Site
#7	Superloop	Superloop nbn Fixed Wireless Home Fast (250/20) nbn® Wireless 90/8 Mbps Unlimited Data Deal: Incl. $15/mth off 6 months! $75/mth for 6 mths, then $90/mth + Free Amazon eero 6+ if you stay connected for 24 mths $75/mth Min. cost $75 Go to Site	$75/mth Min. cost $75	Go to Site
#8	Superloop	Superloop Power Home Fibre100/40 Fibre 100/34 Mbps Unlimited Data Deal: Includes $16/mth off for 6 months! $79/mth for the first 6 months then $95/mth $79/mth Min. cost $79 Go to Site	$79/mth Min. cost $79	Go to Site
#9	Superloop	Superloop Power home nbn100/40 nbn® 100/34 Mbps Unlimited Data Deal: Incl. $16/mth off for 6 months! $79/mth for 6 mths, then $95/mth + Free Amazon eero 6+ if you stay connected for 24 mths $79/mth Min. cost $79 Go to Site	$79/mth Min. cost $79	Go to Site
#10	Superloop	Superloop Superfast Fibre250 Fibre 250/21 Mbps Unlimited Data Deal: Includes $14/mth off for 6 months! $85/mth for the first 6 months then $99/mth $85/mth Min. cost $85 Go to Site	$85/mth Min. cost $85	Go to Site

Here's how Superloop's unlimited NBN 50 plan compares to the competition. We've sorted these plans in order of typical evening speed.

#1	Kogan Internet	Kogan Internet Silver Unlimited nbn® 50/17 Mbps Unlimited Data Deal: $59.90/mth for first 6 months and revert back to $78.90/mth thereafter. Offer ends 30.05.25 $59.90/mth Min. cost $59.90 Go to Site	$59.90/mth Min. cost $59.90	Go to Site
#2	Tangerine Telecom	Tangerine Telecom Value Plus NBN nbn® 50/17 Mbps Unlimited Data Deal: Includes $23/mth off for the first 6 mths, $59.90/month for first 6 months, then $82.90/month + 3 months BINGE. Ends 30.06.25 $59.90/mth Min. cost $59.90 Go to Site	$59.90/mth Min. cost $59.90	Go to Site
#3	Exetel	Exetel Extra-value nbn50 nbn® 50/17 Mbps Unlimited Data Deal: Includes $19/mth off for first 6 months - $60.99/mth for first 6 months, then $79.99/mth. $60.99/mth Min. cost $60.99 Go to Site	$60.99/mth Min. cost $60.99	Go to Site
#4	Superloop	Superloop Extra-value nbn50/20 nbn® 50/17 Mbps Unlimited Data Deal: Incl. $14/mth off for 6 months! $67/mth for 6 mths, then $81/mth + Free Amazon eero 6+ if you stay connected for 24 mths $67/mth Min. cost $67 Go to Site	$67/mth Min. cost $67	Go to Site
#5	Dodo	Dodo nbn50 Unlimited Plan nbn® 50/17 Mbps Unlimited Data 12mths Deal: Incl. $15/mth discount for 12 months based on the standard price $83.90/mth. Ends 29.04.25. T&Cs apply. $68.90/mth Min. cost $68.90 Go to Site*	$68.90/mth Min. cost $68.90	Go to Site
#6	iiNet	iiNet nbn50 Liimitless nbn® 50/17 Mbps Unlimited Data Deal: Includes $15/mth off for 6 mths – $69.99/mth for first 6 months, then $84.99/mth. Use code SAVE15FOR6. Ends 06.05.25 $69.99/mth Min. cost $69.99 Go to Site	$69.99/mth Min. cost $69.99	Go to Site
#7	TPG	TPG nbn50 Unlimited Plan nbn® 50/17 Mbps Unlimited Data Deal: Get Price Beat Guarantee + $69.99/mth for first 6 months, then $84.99/mth. T&Cs apply. $69.99/mth Min. cost $69.99 Go to Site	$69.99/mth Min. cost $69.99	Go to Site
#8	Vodafone	Vodafone Essential+ nbn® nbn® 50/17 Mbps Unlimited Data Deal: Save $10/mth for 6 mths + Speed upgrade at no extra cost if you have a mobile phone plan with Vodafone $74/mth Min. cost $74 Link not supplied	$74/mth Min. cost $74	Link not supplied
#9	amaysim	amaysim Unlimited nbn Speedy As nbn® 50/18 Mbps Unlimited Data Deal: Special Intro Offer - Includes $10/mth off for the first 6 months, $75/mth for first 6 months, then $85/mth $75/mth Min. cost $75 Link not supplied	$75/mth Min. cost $75	Link not supplied
#10	Southern Phone	Southern Phone nbn Standard nbn® 50/18 Mbps Unlimited Data $79/mth Min. cost $79 Link not supplied	$79/mth Min. cost $79	Link not supplied

Here's how Superloop's unlimited NBN 100 / 20 plan compares to the competition. Once again, we've sorted plans by speed.

#1	Southern Phone	Southern Phone nbn Fast nbn® 100/19 Mbps Unlimited Data Deal: Includes $24/mth off for 12 months! $65/mth for 12 months, then $89/mth. Offer ends 05.08.25 $65/mth Min. cost $65 Link not supplied	$65/mth Min. cost $65	Link not supplied
#2	SpinTel Editor's Pick	SpinTel Editor's Pick NBN Unlimited Premium 100 nbn® 100/18 Mbps Unlimited Data Deal: Includes $16.95 off your plan for first 6 months! $65/mth for first 6 months, then $81.95/mth $65/mth Min. cost $65 Go to Site	$65/mth Min. cost $65	Go to Site
#3	Kogan Internet	Kogan Internet Gold Unlimited nbn® 100/17 Mbps Unlimited Data Deal: $65.90/mth for first 6 months and revert back to $83.90/mth thereafter. Offer ends 30.05.25 $65.90/mth Min. cost $65.90 Go to Site	$65.90/mth Min. cost $65.90	Go to Site
#4	Tangerine Telecom	Tangerine Telecom Speedy NBN nbn® 100/17 Mbps Unlimited Data Deal: Includes $20/mth off for the first 6 mths, $65.90/mth for first 6 months, then $85.90/mth + 3 months BINGE. Ends 30.06.25 $65.90/mth Min. cost $65.90 Go to Site	$65.90/mth Min. cost $65.90	Go to Site
#5	Exetel	Exetel Family nbn100/20 nbn® 100/17 Mbps Unlimited Data Deal: Includes $19/mth off for first 6 months - $65.99/mth for first 6 months, then $84.99/mth $65.99/mth Min. cost $65.99 Go to Site	$65.99/mth Min. cost $65.99	Go to Site
#6	amaysim	amaysim Unlimited nbn Fast As nbn® 100/18 Mbps Unlimited Data Deal: Includes $20/mth off for first 6 months (Incl. Standard Intro Offer), $70/mth for first 6 months, then $90/mth. Ends 30.04.25 $70/mth Min. cost $70 Link not supplied	$70/mth Min. cost $70	Link not supplied
#7	Dodo	Dodo nbn100 Unlimited Plan nbn® 100/17 Mbps Unlimited Data 12mths Deal: Incl. $15/mth discount for 12 months based on the standard price $88.90/mth. Ends 29.04.25. T&Cs apply. $73.90/mth Min. cost $73.90 Go to Site*	$73.90/mth Min. cost $73.90	Go to Site
#8	Superloop	Superloop Family nbn100/20 nbn® 100/17 Mbps Unlimited Data Deal: Incl. $14/mth off 6 months! $75/mth for 6 mths, then $89/mth + Free Amazon eero 6+ if you stay connected for 24 mths $75/mth Min. cost $75 Go to Site	$75/mth Min. cost $75	Go to Site
#9	Vodafone	Vodafone Home Fast nbn® nbn® 100/17 Mbps Unlimited Data Deal: Save $10/mth for 6 mths + Speed upgrade at no extra cost if you have a mobile phone plan with Vodafone $79/mth Min. cost $79 Link not supplied	$79/mth Min. cost $79	Link not supplied
#10	iiNet	iiNet nbn Home Fast Liimitless nbn® 100/17 Mbps Unlimited Data Deal: Includes $15/mth off for 6 mths - $79.99/mth for first 6 months, then $94.99/mth. Use code SAVE15FOR6. Ends 06.05.25 $79.99/mth Min. cost $79.99 Go to Site	$79.99/mth Min. cost $79.99	Go to Site

Here's Superloop's unlimited NBN 250 plan.

#1	Southern Phone	Southern Phone nbn Superfast nbn® 250/23 Mbps Unlimited Data Deal: Includes $20/mth off for 12 months! $75/mth for 12 months, then $95/mth. Offer ends 05.08.25 $75/mth Min. cost $75 Link not supplied	$75/mth Min. cost $75	Link not supplied
#2	Dodo Editor's Pick	Dodo Editor's Pick nbn Home Superfast Plan nbn® 250/21 Mbps Unlimited Data 12mths Deal: Incl. $15/mth discount for 12 months based on the standard price $98.90/mth. Ends 29.04.25. T&Cs apply $83.90/mth Min. cost $83.90 Go to Site*	$83.90/mth Min. cost $83.90	Go to Site
#3	Vodafone	Vodafone Home Superfast nbn® nbn® 250/21 Mbps Unlimited Data Deal: Save $10/mth for 6 mths + Speed upgrade at no extra cost if you have a mobile phone plan with Vodafone $84/mth Min. cost $84 Link not supplied	$84/mth Min. cost $84	Link not supplied
#4	Kogan Internet	Kogan Internet nbn250 Platinum Unlimited nbn® 250/21 Mbps Unlimited Data Deal: $84.90/mth for first 6 months and revert back to $94.90/mth thereafter. Offer ends 30.05.25 $84.90/mth Min. cost $84.90 Go to Site	$84.90/mth Min. cost $84.90	Go to Site
#5	Tangerine Telecom	Tangerine Telecom SuperSpeedy NBN nbn® 250/21 Mbps Unlimited Data Deal: Includes $20/mth off for the first 6 mths, $84.90/month for first 6 months, then $104.90/month + 3 months BINGE. Ends 30.06.25 $84.90/mth Min. cost $84.90 Go to Site	$84.90/mth Min. cost $84.90	Go to Site
#6	iiNet	iiNet nbn Home Superfast Liimitless nbn® 250/21 Mbps Unlimited Data Deal: Includes $15/mth off for 6 mths - $84.99/mth for first 6 months, then $99.99/mth. Use code SAVE15FOR6. Ends 06.05.25 $84.99/mth Min. cost $84.99 Go to Site	$84.99/mth Min. cost $84.99	Go to Site
#7	TPG	TPG nbn Home Superfast Unlimited Plan nbn® 250/21 Mbps Unlimited Data Deal: Get Price Beat Guarantee + $84.99/mth for first 6 months, then $99.99/mth. T&Cs apply. $84.99/mth Min. cost $84.99 Go to Site	$84.99/mth Min. cost $84.99	Go to Site
#8	Superloop	Superloop Superfast nbn250/25 nbn® 250/21 Mbps Unlimited Data Deal: Incl. $14/mth off for 6 months! $85/mth for 6 mths, then $99/mth + Free Amazon eero 6+ if you stay connected for 24 mths $85/mth Min. cost $85 Go to Site	$85/mth Min. cost $85	Go to Site
#9	iPrimus	iPrimus Home Superfast nbn250 Plan nbn® 250/21 Mbps Unlimited Data $104/mth Min. cost $104 Go to Site	$104/mth Min. cost $104	Go to Site
#10	Telstra	Telstra Upfront Internet Plan Ultimate nbn® 250/22 Mbps Unlimited Data $130/mth Min. cost $130 Link not supplied	$130/mth Min. cost $130	Link not supplied

And lastly, here's Superloop's NBN 1000 plan.

#1	Aussie Broadband	Aussie Broadband Ultra-Fast nbn - Unlimited nbn® 875/42 Mbps Unlimited Data Deal: Includes $20 off for the first 6 months. Promo code BIG20. $129/mth after promo ends 30.04.25 $109/mth Min. cost $109 Link not supplied	$109/mth Min. cost $109	Link not supplied
#2	Southern Phone	Southern Phone nbn Ultrafast nbn® 860/43 Mbps Unlimited Data Deal: Includes $20/mth off for 12 months! $85/mth for 12 months, then $105/mth. Offer ends 05.08.25 $85/mth Min. cost $85 Link not supplied	$85/mth Min. cost $85	Link not supplied
#3	Superloop	Superloop Lightspeed nbn1000/50 nbn® 860/42 Mbps Unlimited Data Deal: Incl. $10/mth off for 6 mths! $99/mth for 6 mths, then $109/mth + Free Amazon eero 6+ if you stay connected for 24 mths $99/mth Min. cost $99 Go to Site	$99/mth Min. cost $99	Go to Site
#4	Vodafone	Vodafone Home Ultrafast nbn® nbn® 800/40 Mbps Unlimited Data Deal: Save $10/mth for 6 mths + Speed upgrade at no extra cost if you have a mobile phone plan with Vodafone $94/mth Min. cost $94 Link not supplied	$94/mth Min. cost $94	Link not supplied
#5	iiNet	iiNet nbn Home Ultrafast Liimitless nbn® 800/40 Mbps Unlimited Data Deal: Includes $15/mth off for 6 mths - $94.99/mth for first 6 months, then $109.99/mth. Use code SAVE15FOR6. Ends 06.05.25 $94.99/mth Min. cost $94.99 Go to Site	$94.99/mth Min. cost $94.99	Go to Site
#6	TPG	TPG nbn Home Ultrafast Unlimited Plan nbn® 800/40 Mbps Unlimited Data Deal: Get Price Beat Guarantee + $94.99/mth for first 6 months, then $109.99/mth. T&Cs apply. $94.99/mth Min. cost $94.99 Go to Site	$94.99/mth Min. cost $94.99	Go to Site
#7	Kogan Internet	Kogan Internet nbn1000 Diamond Unlimited nbn® 800/42.5 Mbps Unlimited Data Deal: $98.90/mth for first 6 months and revert back to $108.90/mth thereafter. Offer ends 30.05.25 $98.90/mth Min. cost $98.90 Go to Site	$98.90/mth Min. cost $98.90	Go to Site
#8	Optus	Optus Optus Plus Everyday Ultrafast nbn® nbn® 780/40 Mbps Unlimited Data Deal: Intro Offer - $109/mth for first 6 mths on Optus Plus Everyday Ultrafast nbn plan (normally $129/mth). T&Cs apply. $109/mth Min. cost $109 Link not supplied	$109/mth Min. cost $109	Link not supplied
#9	SpinTel	SpinTel NBN Unlimited 1000 nbn® 750/42 Mbps Unlimited Data Deal: Includes $10.95/mth off for the life of the plan while you stay connected to this plan. T&Cs apply $90/mth Min. cost $90 Go to Site	$90/mth Min. cost $90	Go to Site
#10	Tangerine Telecom	Tangerine Telecom UltraSpeedy NBN nbn® 700/42 Mbps Unlimited Data Deal: Includes $25/mth off for the first 6 mths, $99.90/month for first 6 months, then $124.90/month + 3 months BINGE. Ends 30.06.25 $99.90/mth Min. cost $99.90 Go to Site	$99.90/mth Min. cost $99.90	Go to Site

What makes Superloop NBN different?

It may be easy to think of Superloop as just another NBN provider, but it stands out from the crowd thanks to its own robust infrastructure. Superloop is one of the few telcos with a physical connection to every NBN Point of Interconnect. It also owns a whole lot of sub-sea cable capacity and domestic fibre. Other providers often need to outsource this.

Essentially, Superloop has far greater control over its network than most other providers, which helps mitigate congestion and makes troubleshooting easier. This is evident in the typical speeds Superloop reports during busy periods: at present, speeds of 44.4Mbps on its NBN 50 plans, and 90Mbps on its NBN 100 plans.

In addition, all of Superloop's plans come with no contract or setup fees. If you sign up to Superloop and you're not happy with the performance or service you get, you’re able to leave at any time without penalty.

The process of signing up for a Superloop plan can vary depending on what stage of the NBN journey you're on. However, since Superloop only sells NBN plans, your home or business needs to be NBN ready if you want to sign up.

Once the NBN is live in your area, you simply need to place an order through the Superloop website. If Superloop is your first NBN provider, it will organise a time and date for a technician to come out and get you connected.

If you're already connected to the NBN, switching from one provider to another is simple. Just make sure you haven't signed an extended contract with your current provider, otherwise you may be hit with early exit fees.

In most cases, switching from one NBN service to another involves minimal downtime – between thirty minutes and one hour. While this depends on the technology connecting your home to the NBN, it's possible to be connected to your new NBN provider on the same day that you place your order.

However, it's worth noting that you will be responsible for cancelling your old service. After your new NBN connection is live, be sure to contact your old provider and cancel your plan.

If you don't know if the NBN is live in your area, you can enter your address into this form to check:

Superloop NBN FAQ

How fast are Superloop's NBN plans?

Superloop offers NBN 25, NBN 50, and NBN 100, NBN 250, and NBN 1000 plans. During busy hours, Superloop reports typical speeds of 22.2Mbps on its NBN 25 plans, 44.4Mbps on its NBN 50 plans, typical speeds of 90Mbps on its NBN 100 plans, typical speeds of 215Mbps on NBN 250 plans, and typical speeds of 250Mbps on NBN 1000 plans.

Do you have to buy a new modem to sign up to Superloop?

Modem purchase is optional with Superloop NBN plans. Superloop has two options available, an Amazon Eero Mesh WiFi Router for those on FTTP, FTTC, or HFC connections, or a TP-Link Archer VR400 VDSL2 Modem Router for those on FTTN or FTTB. These will set you back $157.95 or $147.95, respectively. These prices include shipping and handling.

What happens if I want to cancel my Superloop NBN plan?

All Superloop NBN plans are contract-free, so you can cancel your plan at any time. Just be aware that Superloop charges for the full month in advance, so if you leave before the end of your billing cycle, you won't be refunded. In addition, you can request to change your Superloop plan or speed tier once per month. This will take effect at the beginning of your next billing cycle.

What happens if I go over my download allowance?

If you have a Superloop plan with a fixed download allowance and you go over it, your internet speeds will be slowed to 512kbps for the remainder of your billing month. You won't be charged any excess usage fees. If you need extra data, data pack prices range from $5 for 10GB to $70 for 200GB.

Can I get a static IP address on Superloop?

If you need a static IP address (which you might want if you're running a server at home or need to remotely access your devices while on the go), Superloop will add one to your plan for an extra $5 per month.

What if I want to move home?

Superloop does not charge a fee for standard relocations. However, on some occasions, some addresses may have a higher degree of complexity or require additional equipment to complete a relocation, in which case, there may be a fee. This will vary from address to address.