43% of Australians haven't changed their internet plan in over three years

By Alex Choros

Last updated 17 December 2024

43% of Australians have been on the same internet plan for three or more years, according to a survey of 2,000 people conducted by WhistleOut. This figure jumps to 69% for respondents aged 54 and above.

Of those surveyed, 38% didn't think changing telcos would result in a worthwhile saving, which increased to 65% for the 54-and-up demographic. The definition of "worthwhile" varied, but almost half of respondents across all ages were aiming for a $40 to $50 per month saving.

While the exact savings depend on what NBN provider you're with, regularly switching NBN plans is the best way for Australians to get a lower bill.

To start, staying with the same internet provider doesn't save you from price increases. NBN prices have increased several times over the last few years, and because of how NBN Co's wholesale pricing structure works, providers pass these on to their consumers. While you can sometimes stay on an old cheap mobile plan long after a telco stops selling it, this isn't the case on NBN. If you've been on an NBN plan for three years or more, the price will have risen several times.

While this is the case for all NBN providers, the latest trend has been rewarding new customers, rather than loyal ones. Many providers offer "honeymoon" discounts, where you'll pay a lower rate for the first six or 12 months. You'll pay the full price when the discount ends, but most NBN plans are contract-free now. This means you can typically leave as soon as your promotional pricing runs out. If you're happy to swap every six months, you'll never pay full price for your NBN plan.

That might seem like a lot of work, but you can change NBN plans in a matter of minutes, without downtime. The switch from one provider to another often happens on the same day.

The amount you stand to save depends on your current provider, but let's use Telstra as an example. Unsurprisingly, Telstra has some of the most expensive NBN plans around.

Telstra's NBN 100 plan is currently available for $100 per month for the first six months, and $110 per month thereafter. That's an average price of $105 over the first year.

For comparison, SpinTel's NBN 100 plan is $65 per month for the first six months, and $81.95 per month thereafter. That's an average price of $73.48 per month over the first year.

If you were currently on a Telstra NBN 100 plan, you'd save an average of $36.52 per month by swapping to SpinTel and staying for 12 months. If you just stayed for six months and then swapped after the honeymoon discount ran out, you'd be saving $45 per month.

Other providers including Southern Phone, Tangerine, and Exetel all also have NBN 100 plans around the $65 per month mark. It's very easy to keep bouncing between providers to ensure you're paying as little as possible on your monthly bill.

If you're thinking about swapping, these are the cheapest NBN plans in our database, grouped by speed tier:

#1	MATE	MATE Crikey nbn 25/10 nbn® 25/10 Mbps Unlimited Data Deal: Includes $30/mth off for the first 6 mths (code MATE30) + 1-month money back guarantee + Bundle & Save $40/mth Min. cost $40 Link not supplied	$40/mth Min. cost $40	Link not supplied
#2	Southern Phone	Southern Phone nbn Basic nbn® 25/8 Mbps Unlimited Data Deal: Includes $14/mth off for 12 months! $45/mth for 12 months, then $59/mth. Offer ends 05.08.25 $45/mth Min. cost $45 Link not supplied	$45/mth Min. cost $45	Link not supplied
#3	Moose NBN	Moose NBN nbn 25/10 Value nbn® 25/10 Mbps Unlimited Data Deal: Includes $14/mth off for first 6 months, then $60.80/month. Ends 30.06.25 $46.80/mth Min. cost $46.80 Link not supplied	$46.80/mth Min. cost $46.80	Link not supplied
#4	Kogan Internet	Kogan Internet Bronze Unlimited nbn® 25/8 Mbps Unlimited Data Deal: $46.90/mth for first 6 months and revert back to $68.90/mth thereafter. Offer ends 30.05.25 $46.90/mth Min. cost $46.90 Go to Site	$46.90/mth Min. cost $46.90	Go to Site
#5	SpinTel	SpinTel NBN Unlimited Entry 25 nbn® 25/8 Mbps Unlimited Data Deal: Includes $12.95 off your plan for first 6 months! $47/mth for first 6 months, then $59.95/mth $47/mth Min. cost $47 Go to Site	$47/mth Min. cost $47	Go to Site
#6	Tangerine Telecom	Tangerine Telecom Value NBN nbn® 25/8.5 Mbps Unlimited Data Deal: Includes $20/mth off for the first 6 mths, $47.90/month for first 6 months, then $67.90/month + 3 months BINGE. Ends 30.06.25 $47.90/mth Min. cost $47.90 Go to Site	$47.90/mth Min. cost $47.90	Go to Site
#7	amaysim	amaysim Unlimited nbn Quick As nbn® 25/8 Mbps Unlimited Data Deal: Includes $20/mth off for first 6 months (Incl. Standard Intro Offer), $50/mth for first 6 months, then $70/mth. Ends 30.04.25 $50/mth Min. cost $50 Link not supplied	$50/mth Min. cost $50	Link not supplied
#8	Exetel	Exetel Everyday nbn25 nbn® 25/8.5 Mbps Unlimited Data Deal: Includes $13/mth off for first 6 months - $50.99/mth for first 6 months, then $63.99/mth. $50.99/mth Min. cost $50.99 Go to Site	$50.99/mth Min. cost $50.99	Go to Site
#9	Buddy Telco	Buddy Telco Standard nbn - Unlimited nbn® 24/8 Mbps Unlimited Data Deal: $53/month for first 6 months, then $65/month. Use promo code BUDDY25. Offer ends 18.05.25 $53/mth Min. cost $53 Go to Site	$53/mth Min. cost $53	Go to Site
#10	Dodo	Dodo nbn25 Unlimited Plan nbn® 25/4 Mbps Unlimited Data 12mths Deal: Incl. $15/mth discount for 12 months based on the standard price $68.90/mth. Ends 29.04.25. T&Cs apply. $53.90/mth Min. cost $53.90 Go to Site*	$53.90/mth Min. cost $53.90	Go to Site

#1	Kogan Internet	Kogan Internet Silver Unlimited nbn® 50/17 Mbps Unlimited Data Deal: $59.90/mth for first 6 months and revert back to $78.90/mth thereafter. Offer ends 30.05.25 $59.90/mth Min. cost $59.90 Go to Site	$59.90/mth Min. cost $59.90	Go to Site
#2	Tangerine Telecom	Tangerine Telecom Value Plus NBN nbn® 50/17 Mbps Unlimited Data Deal: Includes $23/mth off for the first 6 mths, $59.90/month for first 6 months, then $82.90/month + 3 months BINGE. Ends 30.06.25 $59.90/mth Min. cost $59.90 Go to Site	$59.90/mth Min. cost $59.90	Go to Site
#3	MATE	MATE Ripper nbn 50/20 nbn® 49/19 Mbps Unlimited Data Deal: Includes $20/mth off for the first 6 mths (code RIPPER20) + 1-month money back guarantee + Bundle & Save $60/mth Min. cost $60 Link not supplied	$60/mth Min. cost $60	Link not supplied
#4	Exetel	Exetel Extra-value nbn50 nbn® 50/17 Mbps Unlimited Data Deal: Includes $19/mth off for first 6 months - $60.99/mth for first 6 months, then $79.99/mth. $60.99/mth Min. cost $60.99 Go to Site	$60.99/mth Min. cost $60.99	Go to Site
#5	Buddy Telco Editor's Pick	Buddy Telco Editor's Pick Value nbn - Unlimited nbn® 49/16 Mbps Unlimited Data Deal: $63/month for first 6 months, then $75/month. Use promo code BUDDY50. Offer ends 18.05.25 $63/mth Min. cost $63 Go to Site	$63/mth Min. cost $63	Go to Site
#6	Moose NBN	Moose NBN nbn 50/20 Premium nbn® 50/20 Mbps Unlimited Data Deal: Includes $16/mth off for first 6 months, then $79.80/month. Ends 30.06.25 $63.80/mth Min. cost $63.80 Link not supplied	$63.80/mth Min. cost $63.80	Link not supplied
#7	Superloop	Superloop Extra-value nbn50/20 nbn® 50/17 Mbps Unlimited Data Deal: Incl. $14/mth off for 6 months! $67/mth for 6 mths, then $81/mth + Free Amazon eero 6+ if you stay connected for 24 mths $67/mth Min. cost $67 Go to Site	$67/mth Min. cost $67	Go to Site
#8	Dodo	Dodo nbn50 Unlimited Plan nbn® 50/17 Mbps Unlimited Data 12mths Deal: Incl. $15/mth discount for 12 months based on the standard price $83.90/mth. Ends 29.04.25. T&Cs apply. $68.90/mth Min. cost $68.90 Go to Site*	$68.90/mth Min. cost $68.90	Go to Site
#9	Swoop	Swoop nbn® Home Everyday nbn® 50/20 Mbps Unlimited Data Deal: Includes $15/mth off for 6 months with code LOVE15, $69/mth for first 6 months then $84/mth. Offer ends 30.04.25 $69/mth Min. cost $69 Link not supplied	$69/mth Min. cost $69	Link not supplied
#10	iiNet	iiNet nbn50 Liimitless nbn® 50/17 Mbps Unlimited Data Deal: Includes $15/mth off for 6 mths – $69.99/mth for first 6 months, then $84.99/mth. Use code SAVE15FOR6. Ends 06.05.25 $69.99/mth Min. cost $69.99 Go to Site	$69.99/mth Min. cost $69.99	Go to Site

#1	MATE	MATE No Worries nbn 100/20 nbn® 97/19 Mbps Unlimited Data Deal: Includes $30/mth off for the first 6 mths (code MATE30) + 1-month money back guarantee + Bundle & Save $60/mth Min. cost $60 Link not supplied	$60/mth Min. cost $60	Link not supplied
#2	Southern Phone	Southern Phone nbn Fast nbn® 100/19 Mbps Unlimited Data Deal: Includes $24/mth off for 12 months! $65/mth for 12 months, then $89/mth. Offer ends 05.08.25 $65/mth Min. cost $65 Link not supplied	$65/mth Min. cost $65	Link not supplied
#3	SpinTel Editor's Pick	SpinTel Editor's Pick NBN Unlimited Premium 100 nbn® 100/18 Mbps Unlimited Data Deal: Includes $16.95 off your plan for first 6 months! $65/mth for first 6 months, then $81.95/mth $65/mth Min. cost $65 Go to Site	$65/mth Min. cost $65	Go to Site
#4	Moose NBN	Moose NBN nbn 100/20 Elite nbn® 100/20 Mbps Unlimited Data Deal: Includes $19/mth off for first 6 months, then $84.80/month. Ends 30.06.25 $65.80/mth Min. cost $65.80 Link not supplied	$65.80/mth Min. cost $65.80	Link not supplied
#5	Kogan Internet	Kogan Internet Gold Unlimited nbn® 100/17 Mbps Unlimited Data Deal: $65.90/mth for first 6 months and revert back to $83.90/mth thereafter. Offer ends 30.05.25 $65.90/mth Min. cost $65.90 Go to Site	$65.90/mth Min. cost $65.90	Go to Site
#6	Tangerine Telecom	Tangerine Telecom Speedy NBN nbn® 100/17 Mbps Unlimited Data Deal: Includes $20/mth off for the first 6 mths, $65.90/mth for first 6 months, then $85.90/mth + 3 months BINGE. Ends 30.06.25 $65.90/mth Min. cost $65.90 Go to Site	$65.90/mth Min. cost $65.90	Go to Site
#7	Exetel	Exetel Family nbn100/20 nbn® 100/17 Mbps Unlimited Data Deal: Includes $19/mth off for first 6 months - $65.99/mth for first 6 months, then $84.99/mth $65.99/mth Min. cost $65.99 Go to Site	$65.99/mth Min. cost $65.99	Go to Site
#8	amaysim	amaysim Unlimited nbn Fast As nbn® 100/18 Mbps Unlimited Data Deal: Includes $20/mth off for first 6 months (Incl. Standard Intro Offer), $70/mth for first 6 months, then $90/mth. Ends 30.04.25 $70/mth Min. cost $70 Link not supplied	$70/mth Min. cost $70	Link not supplied
#9	Swoop	Swoop nbn® Home Fast nbn® 100/20 Mbps Unlimited Data Deal: Includes $22/mth off for 6 months with code LOVE22, $72/mth for first 6 mths then $94/mth. Ends 30.04.25 $72/mth Min. cost $72 Link not supplied	$72/mth Min. cost $72	Link not supplied
#10	Buddy Telco	Buddy Telco Speedy nbn - Unlimited nbn® 99/16 Mbps Unlimited Data Deal: $73/month for first 6 months, then $85/month. Use promo code BUDDY100. Offer ends 18.05.25 $73/mth Min. cost $73 Go to Site	$73/mth Min. cost $73	Go to Site

#1	Southern Phone	Southern Phone nbn Superfast nbn® 250/23 Mbps Unlimited Data Deal: Includes $20/mth off for 12 months! $75/mth for 12 months, then $95/mth. Offer ends 05.08.25 $75/mth Min. cost $75 Link not supplied	$75/mth Min. cost $75	Link not supplied
#2	SpinTel	SpinTel NBN Unlimited 250 nbn® 240/22 Mbps Unlimited Data Deal: Includes $9.95/mth off for the life of the plan while you stay connected to this plan. T&Cs apply $80/mth Min. cost $80 Go to Site	$80/mth Min. cost $80	Go to Site
#3	Exetel	Exetel Superfast nbn250 nbn® 220/21 Mbps Unlimited Data Deal: Includes $18/mth off for first 6 months - $80.99/mth for first 6 months, then $98.99/mth. $80.99/mth Min. cost $80.99 Go to Site	$80.99/mth Min. cost $80.99	Go to Site
#4	Swoop	Swoop nbn® Home Superfast nbn® 241/25 Mbps Unlimited Data Deal: Includes $37/mth off for 6 months with code LOVE37, $82/mth for first 6 mths then $119/mth. Ends 30.04.25 $82/mth Min. cost $82 Link not supplied	$82/mth Min. cost $82	Link not supplied
#5	Dodo Editor's Pick	Dodo Editor's Pick nbn Home Superfast Plan nbn® 250/21 Mbps Unlimited Data 12mths Deal: Incl. $15/mth discount for 12 months based on the standard price $98.90/mth. Ends 29.04.25. T&Cs apply $83.90/mth Min. cost $83.90 Go to Site*	$83.90/mth Min. cost $83.90	Go to Site
#6	Vodafone	Vodafone Home Superfast nbn® nbn® 250/21 Mbps Unlimited Data Deal: Save $10/mth for 6 mths + Speed upgrade at no extra cost if you have a mobile phone plan with Vodafone $84/mth Min. cost $84 Link not supplied	$84/mth Min. cost $84	Link not supplied
#7	Kogan Internet	Kogan Internet nbn250 Platinum Unlimited nbn® 250/21 Mbps Unlimited Data Deal: $84.90/mth for first 6 months and revert back to $94.90/mth thereafter. Offer ends 30.05.25 $84.90/mth Min. cost $84.90 Go to Site	$84.90/mth Min. cost $84.90	Go to Site
#8	Tangerine Telecom	Tangerine Telecom SuperSpeedy NBN nbn® 250/21 Mbps Unlimited Data Deal: Includes $20/mth off for the first 6 mths, $84.90/month for first 6 months, then $104.90/month + 3 months BINGE. Ends 30.06.25 $84.90/mth Min. cost $84.90 Go to Site	$84.90/mth Min. cost $84.90	Go to Site
#9	iiNet	iiNet nbn Home Superfast Liimitless nbn® 250/21 Mbps Unlimited Data Deal: Includes $15/mth off for 6 mths - $84.99/mth for first 6 months, then $99.99/mth. Use code SAVE15FOR6. Ends 06.05.25 $84.99/mth Min. cost $84.99 Go to Site	$84.99/mth Min. cost $84.99	Go to Site
#10	TPG	TPG nbn Home Superfast Unlimited Plan nbn® 250/21 Mbps Unlimited Data Deal: Get Price Beat Guarantee + $84.99/mth for first 6 months, then $99.99/mth. T&Cs apply. $84.99/mth Min. cost $84.99 Go to Site	$84.99/mth Min. cost $84.99	Go to Site

WhistleOut's research comes from a survey of 2,000 Australians, looking into telco buying and decision-making habits.

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Looking for a new NBN plan?

These are the most popular NBN 50 plans with WhistleOut users this week:

#1	Exetel	Exetel Extra-value nbn50 nbn® 50/17 Mbps Unlimited Data Deal: Includes $19/mth off for first 6 months - $60.99/mth for first 6 months, then $79.99/mth. $60.99/mth Min. cost $60.99 Go to Site	$60.99/mth Min. cost $60.99	Go to Site
#2	Tangerine Telecom	Tangerine Telecom Value Plus NBN nbn® 50/17 Mbps Unlimited Data Deal: Includes $23/mth off for the first 6 mths, $59.90/month for first 6 months, then $82.90/month + 3 months BINGE. Ends 30.06.25 $59.90/mth Min. cost $59.90 Go to Site	$59.90/mth Min. cost $59.90	Go to Site
#3	Buddy Telco Editor's Pick	Buddy Telco Editor's Pick Value nbn - Unlimited nbn® 49/16 Mbps Unlimited Data Deal: $63/month for first 6 months, then $75/month. Use promo code BUDDY50. Offer ends 18.05.25 $63/mth Min. cost $63 Go to Site	$63/mth Min. cost $63	Go to Site
#4	TPG	TPG nbn50 Unlimited Plan nbn® 50/17 Mbps Unlimited Data Deal: Get Price Beat Guarantee + $69.99/mth for first 6 months, then $84.99/mth. T&Cs apply. $69.99/mth Min. cost $69.99 Go to Site	$69.99/mth Min. cost $69.99	Go to Site
#5	Kogan Internet	Kogan Internet Silver Unlimited nbn® 50/17 Mbps Unlimited Data Deal: $59.90/mth for first 6 months and revert back to $78.90/mth thereafter. Offer ends 30.05.25 $59.90/mth Min. cost $59.90 Go to Site	$59.90/mth Min. cost $59.90	Go to Site
#6	iiNet	iiNet nbn50 Liimitless nbn® 50/17 Mbps Unlimited Data Deal: Includes $15/mth off for 6 mths – $69.99/mth for first 6 months, then $84.99/mth. Use code SAVE15FOR6. Ends 06.05.25 $69.99/mth Min. cost $69.99 Go to Site	$69.99/mth Min. cost $69.99	Go to Site
#7	Dodo	Dodo nbn50 Unlimited Plan nbn® 50/17 Mbps Unlimited Data 12mths Deal: Incl. $15/mth discount for 12 months based on the standard price $83.90/mth. Ends 29.04.25. T&Cs apply. $68.90/mth Min. cost $68.90 Go to Site*	$68.90/mth Min. cost $68.90	Go to Site
#8	Superloop	Superloop Extra-value nbn50/20 nbn® 50/17 Mbps Unlimited Data Deal: Incl. $14/mth off for 6 months! $67/mth for 6 mths, then $81/mth + Free Amazon eero 6+ if you stay connected for 24 mths $67/mth Min. cost $67 Go to Site	$67/mth Min. cost $67	Go to Site
#9	Telstra	Telstra Upfront Internet Plan Essential nbn® 50/17 Mbps Unlimited Data $105/mth Min. cost $105 Link not supplied	$105/mth Min. cost $105	Link not supplied
#10	iPrimus	iPrimus Standard Plus nbn50 Plan nbn® 50/17 Mbps Unlimited Data $84/mth Min. cost $84 Go to Site	$84/mth Min. cost $84	Go to Site