Gold Coast Bulletin: How to complain about your phone or internet company
WhistleOut spokesperson Joseph Hanlon comments on how people can change telco companies if they are unhappy with their service
Most telco customers have another weapon up their sleeve – the ability to walk if unhappy.
Telco comparison service Whistleout.com.au’s spokesman, Joseph Hanlon, says its easier than ever to switch to a new phone or internet provider and it can be completed within a few hours.
“Most plans are now month to month contracts, so you are not obliged to stay with your provider,” he says.
“But if changing NBN plans keep an eye on the set-up costs.
“The TIO is a great resource for people to tap into and they should not be afraid to do it.”
Savings Specialist
Joel Gibson is working with WhistleOut as our 'Savings Specialist'. Joel regularly shares his cost-saving tips and tricks on national news and radio, and now he's bringing his no-nonsense strategies directly to you through WhistleOut. Joel's column will expand our commitment to your financial well-being, covering areas beyond telco where you can cut costs, save money, and make more informed choices.
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WhistleOut compares a wide range of the mobile phone and internet plans in the market, with an easy to use interface to help every Australian choose the best option for their needs.
Whether it is a cheap prepaid SIM, or a brand new iphone on a plan, WhistleOut's unique engine searches the market and standardises all the complexity into an easy to use comparison table with accurate prices for every situation.
Media Contact
Kenny McGilvary is our Media Contact, based in Sydney. Our team works with journalists to provide expert commentary and data related to mobile phones, internet and PayTV. We have team members with experience offering commentary for TV, radio and online. If you are a member of the media and would like to talk, please get in touch with Kenny.
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