Telstra Plus is the telco's Frequent Flyer-style reward program. You earn points based on your monthly spending, and once you accumulate enough, you can redeem them for a shiny new gadget or a discount off a pricier but even shinier and newer gadget.
It might sound simple, but there are a lot of details you should be aware of. Here's everything you need to know about Telstra Plus.
How do I join Telstra Plus?
Telstra Plus is an opt-in program so even if you're already a Telstra customer, whether you have a mobile plan or NBN plan, you'll need to manually register to start earning and redeeming points. Joining is easy, you simply need to:
- Be over 18
- Have an active Telstra business or personal service. This can be a postpaid mobile plan, a prepaid mobile plan, a mobile broadband plan, or an internet plan
- Have a Telstra ID. If you don't have one, you can register for a Telstra ID here
Once you're ready, you'll need to use your Telstra ID to sign in to telstra.com/plus or the My Telstra app on iOS or Android. Click on the Join Telstra Plus button and then follow the instructions.
If you're not a Telstra customer, here's a selection of eligible Telstra NBN plans to get you started:
|
Telstra
All Fixed Line nbn®
Basic Internet Only Plan
$89/mth
Min. cost $89
Link not supplied
|
And here's a range of eligible Telstra SIM-only plans. These can also be paired with a new handset:
|
Telstra
$74 Basic Upfront SIM Plan
$74.00/mth
Min. cost $74
Link not supplied
|
Use the WhistleOut search engine to compare mobile deals from 28 providers.
How do I earn Telstra Plus points?
Under Telstra Plus, customers earn 10 points per dollar when they make an eligible payment on Telstra services. This includes postpaid mobile, prepaid mobile plans, mobile broadband, and fixed-line internet. However, outright purchases, credits, refunds, and late payments are excluded from eligible spending.
Telstra also distributes bonus points as part of promotions from time to time.
It's important to note Telstra Plus points expire three years after the month you earn them. For example, if you earned 1,000 Telstra points in March 2025, you have until March 2028 to spend those points.
You can check your points balance in the My Telstra app or under My Account on the Telstra website. Points may take approximately seven business days to appear.
If you leave Telstra, your Telstra Plus membership and your points balance will be suspended. If you don't sign up to a new Telstra service within 12 months of leaving Telstra, your Telstra Plus points will expire.
If you don't want those points to go to waste, you can cash them in or transfer your points to any friend or family member who has a Telstra Plus membership before leaving.
How do I spend Telstra Plus points?
Telstra Plus points are spent through the Telstra rewards store. The Telstra reward store has a catalogue of tablets, smartwatches, headphones, speakers, smart home accessories and more. In most cases, you can use a combination of points and cash to get a reward, but this excludes some cheaper items.
As a rule of thumb, the redemption value of an item in points is roughly equivalent to its outright price multiplied by 360. There's some variance, but essentially to be able to buy an item with points, you need to be spending its outright price with Telstra each month for 36 months consecutively.
For example, if you were hoping to buy an Apple Watch Ultra 3 solely with points, you'd need to have 578,100 points. This would mean you'd need to spend an average of $1,600 per month with Telstra across three years. However, Telstra does run promotional offers that can undercut this equation through bonus points.
Here is a selection of the rewards currently available in the Telstra Plus store:
- Apple Watch Ultra 3: 578,100 points
- Apple AirPods Max: 412,800 points
- Apple AirPods Pro 3: 177,300 points
- Nintendo Switch 2: 288,800 points
- PlayStation 5 Pro: 459,500 points
- Amazon Prime 12-month membership: 40,000 points
- Ember Temperature Control Smart Cup: 78,100 points
- Samsung Galaxy Buds 3 FE: 69,800
Most items on the Telstra Plus reward store are only available outright. That means if you're using a combination of points and your own cash to redeem it, you'll pay everything upfront.
Telstra Plus rewards can only be delivered to addresses within Australia, excluding PO Boxes, Rural Mail Boxes and Locked Bags.
At present, almost every Telstra Plus reward is hardware-based but you can also put your points toward prepaid plan starter kits or recharges. The Telstra Plus store also has an $80 starter SIM for Telstra's budget brand Belong.
Telstra Plus membership tiers and perks
In addition to the points system, Telstra Plus has a tiered membership system based on your average monthly spend on Telstra plans across a year.
All Telstra Plus members have access to discounted movie and sports tickets and pre-sale ticket access for concerts and other major events.
Telstra Plus movie tickets start at $12.50 for standard child tickets and $14.50 for standard adult tickets, $33 for Gold Class Thursday tickets, $16.50 for 3D, $19.50 for V-Max and $14.50 for Moonlight Cinema tickets. A $3 surcharge applies after 5pm on Saturdays and public holidays.
If you're located in New South Wales, Queensland, Western Australia, South Australia or the Northern Territory, you can redeem these at any Event Cinema. For residents in Victoria or Tasmania, you can redeem this discount at Village Cinemas.
Here's how Telstra Plus' membership tiers differ:
| Provider | Average Annual Spend | Inclusions |
|---|---|---|
| Member | $0 - $1,498 | Earn 10 points for every $1 spent. Can redeem points via the Telstra Rewards Store. |
| Silver | $1,499 - $2,999 | Earn 10 points for every $1 spent. Can redeem points via the Telstra Rewards Store. 25% off selected movies and shows in the Fetch Store. |
| Gold | $3,000+ | Earn 10 points for every $1 spent. Can redeem points via the Telstra Rewards Store. 50% off selected movies and shows in the Fetch Store. VIP tech support when you message via the My Telstra app. Earlier pre-sale access than any other tier. |
Is Telstra Plus worth it?
The value of a Telstra Plus point seems to range somewhere between 0.25 cents and 1 cent, depending on the item you're after. Based on that, we'd say Telstra Plus is not a deciding factor in choosing Telstra over any other telco. There's just not enough value.
At the same time, no other provider has a similar reward scheme right now. And yet it's certainly nice to have if you were thinking about a Telstra plan anyway. A free gadget is a free gadget, even it takes you a while to earn it. You also have to remember that while there are Mobile Virtual Network Operators (MVNOs) using Telstra network coverage that don't have rewards programs, the savings on these Telstra network MVNO plans can greatly outweigh the perks of Telstra Plus.
If you are weighing up Telstra against other providers, here's how Telstra's SIM-only plans compare to a few other popular providers:
|
#1
|
Moose Mobile
Moose 30 SIM Only
$17.00/mth
Min. cost $17
Link not supplied
|
|
#2
|
Belong
25GB Mobile Plan
$34.00/mth
Min. cost $34
Link not supplied
|
|
#3
|
Optus
$60 Optus Choice Plus Plan
$39.00/mth
Min. cost $39
|
|
#4
|
Everyday Mobile
$40 SIM Only
$40.00/mth
Min. cost $40
Link not supplied
|
|
#5
|
Vodafone
$58 Small SIM Only Plan
$45.00/mth
Min. cost $45
|
|
#6
|
Telstra
$74 Basic Upfront SIM Plan
$74.00/mth
Min. cost $74
Link not supplied
|
And here's how Telstra's NBN 500 plan compares to popular alternatives:
|
#1
|
Dodo
FTTP, HFC
Editor's Pick
nbn500 Unlimited Plan
$62.99/mth
Min. cost $62.99
|
|
#2
|
Tangerine Telecom
FTTP, HFC
Speedy Max NBN 500/50
$59.90/mth
Min. cost $59.90
|
|
#3
|
Belong
FTTP, HFC
NBN Fast – Unlimited
$59/mth
Min. cost $59
|
|
#4
|
Superloop
FTTP, HFC
Family Max nbn500/50
$74/mth
Min. cost $74
|
|
#5
|
SpinTel
FTTP, HFC
Home Turbo 500/50
$69/mth
Min. cost $69
|
|
#6
|
TPG
FTTP, HFC
nbn Home Fast Unlimited Plan
$74.99/mth
Min. cost $74.99
Link not supplied
|
|
#7
|
Aussie Broadband
FTTP, HFC
Fast Fibre - Unlimited
$79/mth
Min. cost $79
Link not supplied
|
|
#8
|
Telstra
FTTP, HFC
Upfront Internet Plan Premium
$113/mth
Min. cost $113
Link not supplied
|
|
#9
|
Optus
FTTP, HFC
Optus Fast nbn®
$84/mth
Min. cost $84
Link not supplied
|
While many competitors may not have similar rewards programs, saving money on your monthly bill is money you can use to buy the tech on offer in the Telstra Plus rewards store anyway. Check out our monthly picks for the best SIM-only plans and our monthly picks for the best NBN plans for some serious savings.
Telstra Plus alternatives
At the time of writing, there aren't too many telcos offering a similar rewards program for earning and redeeming points, like Telstra Plus. But a few do offer some enticing perks for being a loyal customer.
Kogan Mobile is one of the closest reward-offering alternatives with its Qantas points deal. Customers can earn one Frequent Flyer point for every $2 spent with Kogan Mobile.
Alternatively, Everyday Mobile (formerly Woolworths Mobile) offers customers 10% off their Woolies grocery shop every month. The catch here is you have to shop in-store, and the discount can only be used to a maximum of $50 off the total shop price.
Here is how Telstra, Kogan Mobile, and Everyday Mobile's cheapest SIM-only plans compare:
|
#1
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Kogan Mobile
Small Monthly Plan
$23.00
Per 30 Day Renewal
|
|
#2
|
Everyday Mobile
Pre-paid Mobile $25 Recharge
$25.00
Per 30 Day Renewal
Link not supplied
|
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#3
|
Telstra
$44 Pre-Paid Mobile
$44.00
Per 28 Day Renewal
Link not supplied
|
Telstra Plus FAQs
How do you earn Telstra points?
Telstra points are earned every time a customer makes a payment to Telstra. Ten points are earned for every dollar spent.
How do I redeem my Telstra rewards?
By signing into the Telstra Rewards Store, you can redeem points on tech such as new tablets, smart home accessories, mobile accessories, speakers, headphones and more.
What can I use my Telstra points for?
Telstra points can either be used to outright purchase or score a discount on items such as wearables, tablets, iPads, laptops, headphones, earbuds, speakers, smart home appliances, and more tech products.
How many Telstra points do you earn per dollar?
Telstra customers earn 10 points per dollar.
Do Telstra points expire?
Yes. Telstra points expire three years after they have been accumulated.
Alex Choros
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