Choosing the right plan is hard. There are countless providers, and it feels like the market changes on a day-to-day basis. To help, our expert team picks out the best phone and best internet plans every month, across a wide range of categories.
This gives us data on which telcos consistently offer great value plans, which leads us to the WhistleOut Awards.
The WhistleOut Awards - now in their eighth year - recognise and celebrate the companies that have consistently provided the plans across the last 12 months (July 2024 to June 2025). The WhistleOut Awards also cover phone manufacturers, highlighting the best devices launched in Australia across the last financial year.
And for the first time, the WhistleOut Awards include Customer Satisfaction categories. This set of awards is based on survey data from over one thousand Australians.
With the cost of living continuing to increase, the WhistleOut Awards are designed to help Aussies find great value plans that offer the best bang for buck. We especially want to commend the telcos who’ve continued to offer competitive plans, and the phone manufacturers who’ve launched great value devices.
We continue to see plans and phones become more expensive, but there are still more affordable options. We hope the WhistleOut Awards help highlight these, and introduce Aussies to alternatives they might not have heard of before or considered.
The 2025 WhistleOut Award winners are as follows:
Best Phone Plans
- Mobile Provider of the Year: TPG
- Best SIM-Only Provider, Value Plans: SpinTel
- Runner Up: Moose Mobile
- Best SIM-Only Provider, Large Plans: SpinTel
- Runner Up: Dodo
- Best Prepaid Provider, Value Plans: TPG
- Runner Up: felix mobile
- Best Prepaid Provider, Large Plans: felix mobile
- Runner Up: TPG
- Best Provider, iPhone Plans: Vodafone
- Runner Up: Optus
- Best Provider, Samsung Plans: Vodafone
- Runner Up: Optus
- Best Provider, International Calls: TPG
- Runner Up: Lebara
- Best Provider, Plans for Kids: Kogan Mobile
- Runner Up: OnePass Mobile
- Best Phone Plan Promotion: Tangerine
Best Internet Plans
- Internet Provider of the Year: Dodo
- Best Everyday NBN Provider: Dodo
- Runner Up: Exetel
- Best Fast NBN Provider: SpinTel
- Runner Up: Dodo
- Best Superfast NBN Provider: Dodo
- Runner Up: SpinTel
- Best Fixed Wireless NBN Provider: Dodo
- Runner Up: Tangerine
- Best Satellite NBN Provider: Activ8me
- Runner Up: IPSTAR
- Best Mobile Broadband Provider (Standard Data): Vodafone
- Runner Up: Lebara
- Best Mobile Broadband Provider (High Data): Tangerine
- Runner Up: Belong
- Best 4G Home Wireless Broadband Provider: TPG
- Runner Up: Vodafone
- Best Capped 5G Home Wireless Broadband Provider: TPG
- Runner Up: Vodafone
- Best Uncapped 5G Home Wireless Broadband Provider: Optus
- Runner Up: Telstra
- Best Internet Promotion: Dodo
Best Devices
- Phone of the Year: Google Pixel 9a
- Best Phone Camera: Apple iPhone 16 Pro
- Highly Commended: Google Pixel 9 Pro
- Best Phone Design: Samsung Galaxy S25 Edge
- Highly Commended: Google Pixel Pro 9 Fold
- Best Value Phone: Nothing CMF Phone 2 Pro
- Highly Commended: Motorola Moto G75 5G
- Best High Performance Phone: OPPO Find X8 Pro
- Highly Commended: iPhone 16 Pro Max
- Phone Manufacturer of the Year: OPPO
- Highly Commended: Nothing
Sustainability Awards
- Sustainable Mobile Provider of the Year: felix mobile
Mobile Customer Satisfaction Awards
- Most Satisfied Customers - Mobile: ALDI Mobile
- Mobile Customer Satisfaction - Network Coverage: ALDI Mobile
- Mobile Customer Satisfaction - Customer Service: ALDI Mobile
- Mobile Customer Satisfaction - Price: ALDI Mobile
Internet Customer Satisfaction Awards
- Most Satisfied Customers - Internet: Superloop
- Internet Customer Satisfaction - Internet Speed: Superloop
- Internet Customer Satisfaction - Reliability: Superloop
- Internet Customer Satisfaction - Customer Service: Aussie Broadband
- Internet Customer Satisfaction - Price: Superloop
Read more about the winners here.
The WhistleOut Award categories for the best phone and internet plans were judged by awarding three, two, and one points to the providers of the three best plans in each category on a monthly basis, between July 2024 and June 2025.
The best phone and internet plan award winners are the providers with the highest number of points at the end of the 12 months. In case of a tie, winners are chosen based on the number of 1st positions, then 2nd positions, then 3rd positions they achieved in that category over the course of the year.
The exceptions to this judging process are the Best Promotion awards for Mobile and Internet and the Sustainability award. The Best Promotion awards are given to the single best promotion over the 12-month period as judged by us. The Sustainability award was judged by a panel, based on submissions from telcos.
The WhistleOut Awards for phones were judged by our editorial team, considering price, performance, battery, screen, camera, design and the overall user experience.
The WhistleOut Awards for Customer Satisfaction are judged based on consumer surveys that asked over a thousand Australians about their telco experiences. As with the telco plan categories, we have surveyed the biggest cross-section of providers possible, including the top 10 service providers in each category. For a provider to be considered for a Customer Satisfaction award, 50 survey responses were needed from respondents who had been customers for at least six months.
The mobile categories included Network Coverage, Customer Service, and Price. The internet categories included Internet Speed, Reliability, Customer Service, and Price. Respondents rated their satisfaction on a scale of one to five, where one was extremely dissatisfied and five was extremely satisfied. The overall most satisfied awards were measured by averaging each provider’s category scores within mobile and internet, with each category given equal weighting, and the award going to the provider with the highest overall rating.
Here's a look at the most popular NBN plans (from NBN 50 and up) from the winners and runners-up in our fixed-line NBN and customer service categories:
|
#1
|
Dodo
FTTP, HFC
nbn500 Unlimited Plan
$62.99/mth
Min. cost $62.99
|
|
#2
|
Tangerine Telecom
FTTP, HFC
Speedy Max NBN 500/50
$59.90/mth
Min. cost $59.90
|
|
#3
|
Superloop
FTTP, HFC
Family Max nbn500/50
$74/mth
Min. cost $74
|
|
#4
|
SpinTel
FTTP, HFC
Home Ultrafast 1000/100
$76/mth
Min. cost $76
|
|
#5
|
Exetel
FTTP, HFC
One Plan 500/50
$80/mth
Min. cost $80
|
|
#6
|
Aussie Broadband
FTTP
Super-Fast Pro nbn - Unlimited
$114/mth
Min. cost $114
Link not supplied
|
Alex Choros
Related Articles
