The ACCC has released its 25th Measuring Broadband Australia report, and Telstra has managed to score its first-ever top spot ranking. While the telco has come in as runner-up a handful of times, first place has eluded it until now.
The report found Telstra customers receive 102.3% of their NBN plan's maximum speeds during the busiest hours of the day (between 7pm and 11pm).
Last quarter's winner - Exetel - was a hair behind in second place, with its customers found to get 102% of plan speeds during busy hours. Optus followed in third, with 101.4%.
The report monitors 12 telcos in an attempt to find the fastest NBN provider. Telcos featured include Aussie Broadband, Dodo, Exetel, iiNet, iPrimus, Launtel, Leaptel, Optus, Telstra, TPG, Superloop, and Vodafone.
Here's the full breakdown of how they all performed:
| Provider | Peak hours | Overall | Overall excluding underperforming connections |
|---|---|---|---|
| Aussie Broadband | 98.5 | 99.5 | 102.2 |
| Dodo | 101.2 | 102.2 | 103.2 |
| Exetel | 102.0 | 102.8 | 104.1 |
| iiNet | 98.4 | 99.2 | 101.3 |
| iPrimus | 101.2 | 102.2 | 103.2 |
| Launtel | 99.3 | 100.3 | 101.7 |
| Leaptel | 100.5 | 101.6 | 103.1 |
| Optus | 101.7 | 102.8 | 104.2 |
| Superloop | 98.0 | 98.7 | 101.0 |
| Telstra | 102.3 | 103.0 | 104.0 |
| TPG | 100.9 | 101.6 | 103.0 |
| Vodafone | 96.3 | 97.7 | 100.7 |
The report found that busy hour speeds for fixed-line NBN faster yet again. Customers achieved 99.8% of their plans' download speeds, up from 99.3% last quarter.
Compare NBN 50, NBN 100, NBN 250, and NBN 1000 plans from the providers in this report:
|
#1
|
Dodo
All Fixed Line nbn®
Editor's Pick
nbn50 Unlimited Plan
$57.99/mth
Min. cost $57.99
|
|
#2
|
Superloop
All Fixed Line nbn®
Extra-value nbn50/20
$69/mth
Min. cost $69
|
|
#3
|
TPG
All Fixed Line nbn®
nbn50 Unlimited Plan
$69.99/mth
Min. cost $69.99
Link not supplied
|
|
#4
|
iiNet
All Fixed Line nbn®
nbn50 Liimitless
$69.99/mth
+ $10 Upfront
Min. cost $79.99
Link not supplied
|
|
#5
|
Aussie Broadband
All Fixed Line nbn®
Value nbn - Unlimited
$70/mth
Min. cost $70
|
|
#6
|
Optus
All Fixed Line nbn®
Optus Everyday nbn®
$87/mth
Min. cost $87
Link not supplied
|
|
#7
|
iPrimus
All Fixed Line nbn®
Standard Plus Plan
$90/mth
Min. cost $90
Link not supplied
|
|
#8
|
Vodafone
All Fixed Line nbn®
Essential+ nbn®
$94/mth
Min. cost $94
Link not supplied
|
|
#1
|
Dodo
FTTN, FTTB, FTTC
nbn100 Unlimited Plan
$62.99/mth
Min. cost $62.99
|
|
#2
|
Telstra
FTTN, FTTB, FTTC
Premium Internet Only Plan
$69/mth
Min. cost $69
Link not supplied
|
|
#3
|
Optus
FTTN, FTTB, FTTC
Optus nbn® Promo Plan
$69/mth
Min. cost $69
Link not supplied
|
|
#4
|
iiNet
FTTN, FTTB, FTTC
nbn Home Fast Liimitless
$69.99/mth
+ $10 Upfront
Min. cost $79.99
Link not supplied
|
|
#5
|
Superloop
FTTN, FTTB, FTTC
Family nbn100/20
$74/mth
Min. cost $74
|
|
#6
|
TPG
FTTN, FTTB, FTTC
Editor's Pick
nbn Home Fast Unlimited Plan
$74.99/mth
Min. cost $74.99
Link not supplied
|
|
#7
|
Aussie Broadband
FTTN, FTTB, FTTC
Fast nbn - Unlimited
$79/mth
Min. cost $79
|
|
#8
|
Vodafone
FTTN, FTTB, FTTC
Home Fast nbn®
$99/mth
Min. cost $99
Link not supplied
|
|
#9
|
iPrimus
FTTN, FTTB, FTTC
Premium Plan
$100/mth
Min. cost $100
Link not supplied
|
|
#1
|
Superloop
FTTP, HFC
Creator nbn250/100
$82/mth
Min. cost $82
|
|
#2
|
Aussie Broadband
FTTP
Super-Fast Pro nbn - Unlimited
$114/mth
Min. cost $114
|
|
#1
|
Dodo
FTTP, HFC
nbn Home Ultrafast Plan
$79.99/mth
Min. cost $79.99
|
|
#2
|
TPG
FTTP, HFC
nbn Home Ultrafast Unlimited Plan
$84.99/mth
Min. cost $84.99
Link not supplied
|
|
#3
|
iiNet
FTTP, HFC
nbn Home Ultrafast Liimitless
$84.99/mth
+ $10 Upfront
Min. cost $94.99
Link not supplied
|
|
#4
|
Superloop
FTTP, HFC
Lightspeed nbn1000/100
$89/mth
Min. cost $89
|
|
#5
|
Telstra
FTTP, HFC
Ultrafast Internet Only Plan
$89/mth
Min. cost $89
Link not supplied
|
|
#6
|
Vodafone
FTTP, HFC
Home Ultrafast nbn®
$114/mth
Min. cost $114
Link not supplied
|
|
#7
|
Optus
FTTP, HFC
Optus Ultrafast nbn®
$119/mth
Min. cost $119
Link not supplied
|
|
#8
|
iPrimus
FTTP, HFC
Home Ultrafast Plan
$122/mth
Min. cost $122
Link not supplied
|
|
#9
|
Aussie Broadband
FTTP, HFC
Ultrafast Fibre - Unlimited
$129/mth
Min. cost $129
|
The Measuring Broadband Report also includes fixed wireless NBN plans. While the report shows a drop in performance, this is because some of the households taking place in the testing were moved to faster speeds, which skewed the data. Customers who've been moved onto faster plans were found to get average speeds of 95Mbps outside of busy hours, and 76Mbps during busy hours. This data only covers 34 customers, however.
This time around, the ACCC noted that FTTP connections were the most reliable, while those on FTTN or HFC were more likely to experience outages. During the testing period, FTTN connections represented almost half of the services that experienced an outage on most days, despite representing just over a third of the fixed-line connections in the testing program. Conversely, FTTP were responsible for just 12% of outages, while also representing just over a third of the connections. Most FTTN customers will be able to upgrade to FTTP for no cost by the end of 2025.
As always, it's worth remembering the scale of the ACCC's testing. The results come from a testing period spanning March 1 to April 7, across 1,281 NBN connections. All but 63 of these households have a connection with one of the 12 providers featured in the report. The ACCC reports a 95% confidence level in its results.
Alex Choros
Find a better internet plan
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