Amazon eero Pro 6E review: Putting the ‘pro’ into ‘problematic’

Nathan Lawrence - Freelance Contributor

Last updated 13 May 2025

Amazon eero Pro 6E

Our verdict

I want to love the Amazon eero Pro 6E, but it keeps getting in its own way. For a none-too-cheap investment, you’ll get a mostly performative mesh router in an attractive and compact design. Initial setup is a breeze, and some of the user-friendly handholding is great. But then the disclaimers start. Solid speeds, but only in the right conditions. Deeper features, but they’re behind a paywall. Plus, other quibbles that get in the way of the overall ease of use.

From $499.99 RRP

What we love

Compact design
Automated connectivity
Speed potential in the right conditions

What could be improved

Paywalled features
Inconsistent WiFi penetrative performance
No default QoS

The essentials

Setup

Download the eero app, follow the guided steps and you should be up and going in no time, with basic tweaks handled intuitively via the companion app.

Ports

The 2.5Gbps Ethernet port is a nice touch, but there’s no USB and only a single other gigabit Ethernet port, so it’s operating at bare minimum by today’s mesh standards.

Performance

As long as you’re connected to the right SSID, everyday internet tasks shouldn’t have any major issues. But it does miss the mark on some of the basics.

Versatility

Some of the functionality is unfortunately paywalled, while the lack of a web portal is disappointing. You’ll also have to spend significantly more to make a three-unit mesh WiFi system.

View on Amazon

Back in the dark days of WiFi 5 networking gear, mesh WiFi systems proved to be a great pathway to consistent wireless coverage for larger homes or those prone to WiFi black spots. My apartment is the latter, so having the option to add a second or third mesh WiFi units to a unified home network was a practical solution, and one that could feasibly expand as required.

Gone were the frustrating times of multiple networks linked to WiFi extenders, and mesh WiFi systems put a welcome (and overdue) emphasis on user-friendliness from setup through to everyday operations. When I took the Amazon eero for a spin four years ago, I was impressed with what it had to offer. Fast-forward to one of the latest iterations, the Amazon eero Pro 6E, and things are less rosy.

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Network testing conditions

Home networking equipment is tested in a first-floor apartment with thick WiFi-interfering walls using an FTTC NBN 100/20 connection. The networking device is deliberately placed at one end of the apartment (instead of a central location) to test wireless range and penetration. Basic speed tests are performed at multiple locations inside and outside the apartment, first with a Synology RT6600ax router and then with the networking device being reviewed for comparative results. Everyday, internet tests are also performed with relevant results mentioned for streaming, web browsing, online gaming, video and voice calls, as well as downloading large files and transferring them across devices on the local network.

What we like about the Amazon eero Pro 6E

First impressions for the Amazon eero Pro 6E are strong. Amazon has had a great anti-router design logic for its eero range, and the trend continues here, meaning the Pro 6E isn’t the kind of cyberpunk monstrosity you want to hide in a cupboard. It’s a compact design that fits neatly in my testing area, and there are automatic-sensing Ethernet ports on the back: a standard gigabit Ethernet port but also a faster 2.5Gb Ethernet port.

Installation is also a breeze. Download the eero companion app before you disconnect your old gear, then follow the prompts. That’s it. Admittedly, I did have to power cycle my FTTC modem twice, but even with that extra two-minute hurdle, I was up and running in around 10 minutes. There are great user-friendly features during setup, too, like encouraging you to use your existing username and password for your wireless network so that your devices will automatically connect, plus a nudge to install firmware, though that can be left for a more convenient time.

I appreciated an automated speed test that told me the max download and upload speeds I should expect, and the eero app is generally easy to use for straightforward settings. That ease of use carries over to everyday internet usage, with no hiccups for web browsing, social media, instant messaging, downloading and uploading files, online gaming, streaming, and video/voice calls. There are disclaimers there (more on that in the next section), but most people should be happy with the ease of use and general reliability, as well as consistent latency plus download and upload speeds under most basic use cases.

Networking gear compatibility

Routers, modem-routers and mesh WiFi systems are compatible with most NBN connections, including FTTP, HFC, FTTC, Fixed Wireless and Sky Muster satellite. All of these NBN technologies use respective network termination devices (NTDs), which is a fancy term for “connection box” or “modem”. If you live in an FTTB or FTTN home, you’ll need a modem-router to get online. You can still connect a router or mesh WiFi system to a modem-router, but the modem-router first needs to be in bridge mode so it can then connect to a router or mesh WiFi system.

What we dislike about the Amazon eero Pro 6E

The issues with the Amazon eero Pro 6E start with the price. The $449.99 RRP isn’t exactly a cheap entry point, and that’s only for a single Pro 6E unit. If you want three—there isn’t an option for a two-pack in Australia, even though there is overseas—to create a full mesh WiFi system, you’re looking at a $949.99 investment. I was sent a single Pro 6E for testing, which means I tested it as a router with mesh potential, rather than a multi-unit mesh WiFi system.

The issue with that is I feel some of the problems I had could’ve been addressed if I had one or two more units to create wider-reaching wireless coverage. There’s also the reality that a single unit means you effectively only have one Ethernet port, with the other relegated to modem connection duties. You’ll have two for every Pro 6E you add to your mesh WiFi system, but that’s assuming you aren’t using Ethernet for wired backhaul, which eliminates an extra Ethernet port per unit.

During my initial speed tests, the Pro 6E performed horribly in the back half of my apartment: the opposite side from where I placed the eero and an area prone to WiFi dead spots that I thought died with the advent of WiFi 6 networking gear.

Bear in mind that the Pro 6E automatically picks the wireless network for you. That’s not an issue at first glance, but upon closer inspection, there are two identically named wireless networks. Hmm. After further testing, it’s clear that one of those is the 6GHz network and the other is a combination of 5GHz and 2.4GHz. You’re not able to separate the 5GHz and 2.4GHz networks, which means band steering is always on; that’s less of an issue for recent wireless devices but can cause issues for older 2.4GHz-dependent ones.

When I did those initial speed tests, the eero had clearly put my WiFi 6-capable Google Pixel 7 Pro on the 6GHz network, and that makes sense when I’m in the same room as the eero. But while 6GHz is futureproof fast at short ranges, it’s not so fast at longer ranges, particularly with interference. The speed tests in the study and bathroom of my apartment, both in the back area of my home, were woeful: a 52% hit to downloads in the bathroom (when it wasn’t disconnecting) and a 99% degradation in the study. Manually shifting to the other identically named network reaped better results, but that 5GHz/2.4GHz-combo network was also prone to disconnecting the longer I lingered in those areas.

Equally concerning to the overall user-friendliness was the lack of a default Quality of Service (QoS) setting. In my recent experiences with networking gear, QoS is typically enabled out of the box, and it really should be because it’s a great way to prioritise buffering and latency-sensitive tasks like streaming, online gaming and video calls. The eero app has the setting, but it’s tucked away as a beta feature that requires manual activation. Disappointingly, features like parental controls, VPN and other diagnostics are paywalled behind a $159.99 annual subscription. Those features are typically included with other networking gear (at least in my experience).

My other beef with the Pro 6E is its lack of a web portal. That’s not a deal-breaker, but typically, companion apps offer basic features while web portals have a deeper range of settings, like changing the IP address of the networking device. That’s not relevant to everyone, but it makes my life easier for the fixed IP devices in my home. While the setting is there in the eero app, there’s a bug that necessitates multiple tweaks and reboots to get the new IP address to actually stick, which is a problem I haven’t had with any other networking equipment.

Amazon eero Pro 6E – Final Thoughts

The role of mesh equipment in today’s networking landscape is to make life easier. The Amazon eero Pro 6E achieves this at setup and for basic internet functionality, but starts to fall apart the more you move beyond basic functionality. While some of the issues I had with download speeds and wireless connectivity may have been addressed with a second or third eero unit, the close-to-$1,000 asking price is a tough pill to swallow. The Amazon eero Pro 6E isn’t a terrible mesh unit, it just asks too much of the user for the price you’re paying when it isn’t a seamless all-round performer.

How we review modems and routers

We consider several factors when reviewing networking equipment, including:

Type: Router, modem-router or mesh WiFi system. Supported NBN technologies and plan speeds.
Design: Size, weight and standing options. Internal or external antennae. Available ports, WiFi version, and single, dual or triband wireless.
Setup: Plug-and-play configurations vs laborious setup. Companion apps and guided setups are a plus.
Performance: Ethernet and WiFi speed tests for downloads, uploads and latency. Real-time latency test for online gaming, VoIP and/or video calls. Plus, everyday use like downloading, uploading, browsing and streaming.
Versatility: Band steering (single SSID), quality of service and other features. Ease of configuration, plus mesh expansion.

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Nathan Lawrence

Freelance Contributor

Nathan Lawrence is a freelance writer with over 11 years of experience. He has contributed to publications including WhistleOut Australia, Review.org/au, IGN, STACK, Fandom, Red Bull, and AusGamers. Nathan specialises in researching, writing, and editing content around technology, telecommunications, and gaming.

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