Dodo NBN review: Fast and cheap

By Alex Angove-Plumb

Last updated 25 February 2025

Dodo NBN review

Dodo offers barebones NBN plans at affordable prices, particularly thanks to its generous introductory deals. Its plans are also some of the fastest around, despite the low cost.

What we love

Cheap introductory deals
Affordable ongoing costs
Fast internet

Best Premium NBN Provider Dodo took home the latest WhistleOut Award for Best Premium NBN provider

The essentials

Plans and pricing

Regular introductory deals with big discounts, backed up by affordable ongoing costs. Plus, energy and gas customers can bundle and save. Read More

Internet speed

Dodo is consistently one of the fastest NBN providers in the ACCC's quarterly performance data and for reported Typical Evening Speeds. Read More

Customer service

What little customer service/satisfaction data is available for Dodo paints an average picture – not bad, not great. Read More

See Dodo NBN plans

Dodo positions itself as a budget option, but this NBN provider also offers great speeds, though sadly doesn't offer NBN 1000 plans. It often does well in our monthly roundup of the best NBN plans, is among the most popular plans with WhistleOut visitors each week, and even offers bundle discounts for its energy and gas customers.

And while much of Dodo's attractive pricing comes from its generous introductory discounts, usually ranging from six months to a year, its ongoing costs are still competitive. But, because there's no lock-in contract, you can always switch away with no dramas if you decide to chase a different bargain once the intro deal period ends.

Unfortunately, there's not much publicly available data regarding customer satisfaction, so this is one aspect of Dodo's offering that is difficult to judge.

Dodo's plans and pricing

Dodo's NBN plans have quite a bit going for them, particularly when it comes to pricing. Here's a quick overview of Dodo's fees and charging practices:

No connection charge (for standard connections)
No early cancellation fees
Generous introductory discounts
Competitive ongoing costs
Bundle gas and energy to save $10 per month (for some customers)

One of Dodo's biggest drawcards is its introductory discounts. These intro deals are for new customers only, and usually last between six and 12 months. After this, the ongoing cost is still among the lowest in our database, but given there are no lock-in contracts, you can switch to another provider and grab a different intro discount to save even more.

The only exception is if you add an NBN modem to your monthly bill, which you pay off over 12 months. Leaving within that time requires you to pay out your remaining modem fees.

Dodo doesn't have connection fees for standard connections, but NBN Co can charge in special situations such as first-time connections in new developments. In these cases, Dodo will inform you and add the charge to your monthly bill.

Dodo's energy and gas customers in NSW and Victoria can receive a further $10 per month if they bundle the NBN plan. Queenslanders can get $5 off for bundling energy. We don't compare energy and gas, so you'll need to do your own research to find out if this works out better for you overall.

Here's a look at Dodo's fixed-line NBN plans, ranked by introductory price:

#1	Dodo	Dodo nbn25 Unlimited Plan nbn® 25/4 Mbps Unlimited Data 12mths Deal: Incl. $15/mth discount for 12 months based on the standard price $68.90/mth. Ends 29.04.25. T&Cs apply. $53.90/mth Min. cost $53.90 Go to Site*	$53.90/mth Min. cost $53.90	Go to Site
#2	Dodo	Dodo nbn15 Unlimited Plan nbn® 15/4 Mbps Unlimited Data Deal: Save up to $10/mth when you get nbn with electricity and gas at the same address + $20 off on Essential Modem until 29.04.25 $58.90/mth Min. cost $58.90 Go to Site	$58.90/mth Min. cost $58.90	Go to Site
#3	Dodo	Dodo nbn50 Unlimited Plan nbn® 50/17 Mbps Unlimited Data 12mths Deal: Incl. $15/mth discount for 12 months based on the standard price $83.90/mth. Ends 29.04.25. T&Cs apply. $68.90/mth Min. cost $68.90 Go to Site*	$68.90/mth Min. cost $68.90	Go to Site
#4	Dodo	Dodo nbn100 Unlimited Plan nbn® 100/17 Mbps Unlimited Data 12mths Deal: Incl. $15/mth discount for 12 months based on the standard price $88.90/mth. Ends 29.04.25. T&Cs apply. $73.90/mth Min. cost $73.90 Go to Site*	$73.90/mth Min. cost $73.90	Go to Site
#5	Dodo Editor's Pick	Dodo Editor's Pick nbn Home Superfast Plan nbn® 250/21 Mbps Unlimited Data 12mths Deal: Incl. $15/mth discount for 12 months based on the standard price $98.90/mth. Ends 29.04.25. T&Cs apply $83.90/mth Min. cost $83.90 Go to Site*	$83.90/mth Min. cost $83.90	Go to Site

For comparison here are some other NBN plans in our database, ranked by introductory cost for the first six months:

#1	MATE	MATE Crikey nbn 25/10 nbn® 25/10 Mbps Unlimited Data Deal: Includes $30/mth off for the first 6 mths (code MATE30) + 1-month money back guarantee + Bundle & Save $40/mth Min. cost $40 Link not supplied	$40/mth Min. cost $40	Link not supplied
#2	Southern Phone	Southern Phone nbn Basic nbn® 25/8 Mbps Unlimited Data Deal: Includes $14/mth off for 12 months! $45/mth for 12 months, then $59/mth. Offer ends 05.08.25 $45/mth Min. cost $45 Link not supplied	$45/mth Min. cost $45	Link not supplied
#3	Moose NBN	Moose NBN nbn 25/10 Value nbn® 25/10 Mbps Unlimited Data Deal: Includes $14/mth off for first 6 months, then $60.80/month. Ends 30.06.25 $46.80/mth Min. cost $46.80 Link not supplied	$46.80/mth Min. cost $46.80	Link not supplied
#4	Kogan Internet	Kogan Internet Bronze Unlimited nbn® 25/8 Mbps Unlimited Data Deal: $46.90/mth for first 6 months and revert back to $68.90/mth thereafter. Offer ends 30.05.25 $46.90/mth Min. cost $46.90 Go to Site	$46.90/mth Min. cost $46.90	Go to Site
#5	SpinTel	SpinTel NBN Unlimited Entry 25 nbn® 25/8 Mbps Unlimited Data Deal: Includes $12.95 off your plan for first 6 months! $47/mth for first 6 months, then $59.95/mth $47/mth Min. cost $47 Go to Site	$47/mth Min. cost $47	Go to Site
#6	Tangerine Telecom	Tangerine Telecom Value NBN nbn® 25/8.5 Mbps Unlimited Data Deal: Includes $20/mth off for the first 6 mths, $47.90/month for first 6 months, then $67.90/month + 3 months BINGE. Ends 30.06.25 $47.90/mth Min. cost $47.90 Go to Site	$47.90/mth Min. cost $47.90	Go to Site

#1	Kogan Internet	Kogan Internet Silver Unlimited nbn® 50/17 Mbps Unlimited Data Deal: $59.90/mth for first 6 months and revert back to $78.90/mth thereafter. Offer ends 30.05.25 $59.90/mth Min. cost $59.90 Go to Site	$59.90/mth Min. cost $59.90	Go to Site
#2	Tangerine Telecom	Tangerine Telecom Value Plus NBN nbn® 50/17 Mbps Unlimited Data Deal: Includes $23/mth off for the first 6 mths, $59.90/month for first 6 months, then $82.90/month + 3 months BINGE. Ends 30.06.25 $59.90/mth Min. cost $59.90 Go to Site	$59.90/mth Min. cost $59.90	Go to Site
#3	MATE	MATE Ripper nbn 50/20 nbn® 49/19 Mbps Unlimited Data Deal: Includes $20/mth off for the first 6 mths (code RIPPER20) + 1-month money back guarantee + Bundle & Save $60/mth Min. cost $60 Link not supplied	$60/mth Min. cost $60	Link not supplied
#4	Exetel	Exetel Extra-value nbn50 nbn® 50/17 Mbps Unlimited Data Deal: Includes $19/mth off for first 6 months - $60.99/mth for first 6 months, then $79.99/mth. $60.99/mth Min. cost $60.99 Go to Site	$60.99/mth Min. cost $60.99	Go to Site
#5	Buddy Telco Editor's Pick	Buddy Telco Editor's Pick Value nbn - Unlimited nbn® 49/16 Mbps Unlimited Data Deal: $63/month for first 6 months, then $75/month. Use promo code BUDDY50. Offer ends 18.05.25 $63/mth Min. cost $63 Go to Site	$63/mth Min. cost $63	Go to Site
#6	Moose NBN	Moose NBN nbn 50/20 Premium nbn® 50/20 Mbps Unlimited Data Deal: Includes $16/mth off for first 6 months, then $79.80/month. Ends 30.06.25 $63.80/mth Min. cost $63.80 Link not supplied	$63.80/mth Min. cost $63.80	Link not supplied

#1	MATE	MATE No Worries nbn 100/20 nbn® 97/19 Mbps Unlimited Data Deal: Includes $30/mth off for the first 6 mths (code MATE30) + 1-month money back guarantee + Bundle & Save $60/mth Min. cost $60 Link not supplied	$60/mth Min. cost $60	Link not supplied
#2	Southern Phone	Southern Phone nbn Fast nbn® 100/19 Mbps Unlimited Data Deal: Includes $24/mth off for 12 months! $65/mth for 12 months, then $89/mth. Offer ends 05.08.25 $65/mth Min. cost $65 Link not supplied	$65/mth Min. cost $65	Link not supplied
#3	SpinTel Editor's Pick	SpinTel Editor's Pick NBN Unlimited Premium 100 nbn® 100/18 Mbps Unlimited Data Deal: Includes $16.95 off your plan for first 6 months! $65/mth for first 6 months, then $81.95/mth $65/mth Min. cost $65 Go to Site	$65/mth Min. cost $65	Go to Site
#4	Moose NBN	Moose NBN nbn 100/20 Elite nbn® 100/20 Mbps Unlimited Data Deal: Includes $19/mth off for first 6 months, then $84.80/month. Ends 30.06.25 $65.80/mth Min. cost $65.80 Link not supplied	$65.80/mth Min. cost $65.80	Link not supplied
#5	Kogan Internet	Kogan Internet Gold Unlimited nbn® 100/17 Mbps Unlimited Data Deal: $65.90/mth for first 6 months and revert back to $83.90/mth thereafter. Offer ends 30.05.25 $65.90/mth Min. cost $65.90 Go to Site	$65.90/mth Min. cost $65.90	Go to Site
#6	Tangerine Telecom	Tangerine Telecom Speedy NBN nbn® 100/17 Mbps Unlimited Data Deal: Includes $20/mth off for the first 6 mths, $65.90/mth for first 6 months, then $85.90/mth + 3 months BINGE. Ends 30.06.25 $65.90/mth Min. cost $65.90 Go to Site	$65.90/mth Min. cost $65.90	Go to Site

#1	MATE	MATE You Beaut nbn 100/40 nbn® 97/36 Mbps Unlimited Data Deal: Includes $30/mth off for the first 6 mths (use code MATE30) + 1-month money back guarantee on your Internet + Bundle & Save! $70/mth Min. cost $70 Link not supplied	$70/mth Min. cost $70	Link not supplied
#2	Tangerine Telecom	Tangerine Telecom Speedy Plus NBN nbn® 100/34 Mbps Unlimited Data Deal: Includes $15/mth off for the first 6 mths, $74.90/month for first 6 months, then $89.90/month + 3 months BINGE. Ends 30.06.25 $74.90/mth Min. cost $74.90 Go to Site	$74.90/mth Min. cost $74.90	Go to Site
#3	Exetel	Exetel Power Home nbn100/40 nbn® 100/34 Mbps Unlimited Data Deal: Includes $19/mth off for first 6 months - $75.99/mth for first 6 months, then $94.99/mth. $75.99/mth Min. cost $75.99 Go to Site	$75.99/mth Min. cost $75.99	Go to Site
#4	Superloop	Superloop Power home nbn100/40 nbn® 100/34 Mbps Unlimited Data Deal: Incl. $16/mth off for 6 months! $79/mth for 6 mths, then $95/mth + Free Amazon eero 6+ if you stay connected for 24 mths $79/mth Min. cost $79 Go to Site	$79/mth Min. cost $79	Go to Site
#5	Swoop	Swoop nbn® Home Fast+ nbn® 100/40 Mbps Unlimited Data Deal: Includes $22/mth off for 6 months with code LOVE22, $82/mth for first 6 mths then $104/mth. Ends 30.04.25 $82/mth Min. cost $82 Link not supplied	$82/mth Min. cost $82	Link not supplied
#6	Aussie Broadband	Aussie Broadband Fast Plus nbn - Unlimited nbn® 99/33 Mbps Unlimited Data Deal: Includes $10 off for the first 6 months. Promo code BIG10. $105/mth after promo ends 30.04.25 $95/mth Min. cost $95 Link not supplied	$95/mth Min. cost $95	Link not supplied

#1	Southern Phone	Southern Phone nbn Superfast nbn® 250/23 Mbps Unlimited Data Deal: Includes $20/mth off for 12 months! $75/mth for 12 months, then $95/mth. Offer ends 05.08.25 $75/mth Min. cost $75 Link not supplied	$75/mth Min. cost $75	Link not supplied
#2	SpinTel	SpinTel NBN Unlimited 250 nbn® 240/22 Mbps Unlimited Data Deal: Includes $9.95/mth off for the life of the plan while you stay connected to this plan. T&Cs apply $80/mth Min. cost $80 Go to Site	$80/mth Min. cost $80	Go to Site
#3	Exetel	Exetel Superfast nbn250 nbn® 220/21 Mbps Unlimited Data Deal: Includes $18/mth off for first 6 months - $80.99/mth for first 6 months, then $98.99/mth. $80.99/mth Min. cost $80.99 Go to Site	$80.99/mth Min. cost $80.99	Go to Site
#4	Swoop	Swoop nbn® Home Superfast nbn® 241/25 Mbps Unlimited Data Deal: Includes $37/mth off for 6 months with code LOVE37, $82/mth for first 6 mths then $119/mth. Ends 30.04.25 $82/mth Min. cost $82 Link not supplied	$82/mth Min. cost $82	Link not supplied
#5	Dodo Editor's Pick	Dodo Editor's Pick nbn Home Superfast Plan nbn® 250/21 Mbps Unlimited Data 12mths Deal: Incl. $15/mth discount for 12 months based on the standard price $98.90/mth. Ends 29.04.25. T&Cs apply $83.90/mth Min. cost $83.90 Go to Site*	$83.90/mth Min. cost $83.90	Go to Site
#6	Vodafone	Vodafone Home Superfast nbn® nbn® 250/21 Mbps Unlimited Data Deal: Save $10/mth for 6 mths + Speed upgrade at no extra cost if you have a mobile phone plan with Vodafone $84/mth Min. cost $84 Link not supplied	$84/mth Min. cost $84	Link not supplied

#1	Southern Phone	Southern Phone nbn Ultrafast nbn® 860/43 Mbps Unlimited Data Deal: Includes $20/mth off for 12 months! $85/mth for 12 months, then $105/mth. Offer ends 05.08.25 $85/mth Min. cost $85 Link not supplied	$85/mth Min. cost $85	Link not supplied
#2	MATE	MATE Flamin' Fast nbn 1000/50 nbn® 831/49 Mbps Unlimited Data Deal: Includes $30/mth off for the first 6 mths (use code MATE30) + 1-month money back guarantee on your Internet + Bundle & Save! $90/mth Min. cost $90 Link not supplied	$90/mth Min. cost $90	Link not supplied
#3	SpinTel	SpinTel NBN Unlimited 1000 nbn® 750/42 Mbps Unlimited Data Deal: Includes $10.95/mth off for the life of the plan while you stay connected to this plan. T&Cs apply $90/mth Min. cost $90 Go to Site	$90/mth Min. cost $90	Go to Site
#4	Vodafone	Vodafone Home Ultrafast nbn® nbn® 800/40 Mbps Unlimited Data Deal: Save $10/mth for 6 mths + Speed upgrade at no extra cost if you have a mobile phone plan with Vodafone $94/mth Min. cost $94 Link not supplied	$94/mth Min. cost $94	Link not supplied
#5	iiNet	iiNet nbn Home Ultrafast Liimitless nbn® 800/40 Mbps Unlimited Data Deal: Includes $15/mth off for 6 mths - $94.99/mth for first 6 months, then $109.99/mth. Use code SAVE15FOR6. Ends 06.05.25 $94.99/mth Min. cost $94.99 Go to Site	$94.99/mth Min. cost $94.99	Go to Site
#6	TPG	TPG nbn Home Ultrafast Unlimited Plan nbn® 800/40 Mbps Unlimited Data Deal: Get Price Beat Guarantee + $94.99/mth for first 6 months, then $109.99/mth. T&Cs apply. $94.99/mth Min. cost $94.99 Go to Site	$94.99/mth Min. cost $94.99	Go to Site

Internet speed

Dodo is one of the fastest NBN providers around, reporting high Typical Evening Speeds and scoring well in the ACCC's quarterly performance reports.

ACCC results

In the ACCC's performance report from December 2024, Dodo scored an excellent 102.4% for average peak hour download performance, and 103% for overall download speed. While it didn't take first place, these figures indicate Dodo's NBN services over-perform in terms of downloads.

For upload speeds, it didn't fare as well, scoring 88.9% and 89.1%, respectively. The highest scores came from Exetel, with 90.9% and 91.2%.

Typical Evening Speeds

Dodo currently reports the maximum possible Typical Evening Speeds for downloads on each of its NBN plans, which include NBN 15, NBN 25, NBN 50, NBN 100, and NBN 250. The telco doesn't offer NBN 100/40 or NBN 1000 plans.

Its reported upload speeds are less impressive, but still not far off the maximum.

Plan features

Dodo doesn't include many bells and whistles, which is one of the reasons it can offer some of the cheapest internet plans in our database, while still delivering great download speeds.

Mobile and internet bundling

Dodo customers in NSW and Victoria who bundle electricity and gas with NBN will receive a $10 discount per month off their NBN bill. Queenslanders can receive $5 for bundling electricity.

CGNAT opt-out

Dodo offers CGNAT opt out for free. This plan feature is only useful for a handful of customers who need a static IP address. Dodo isn't the only provider who does this, but it's not universal and not always free of charge.

WhistleOut Awards

Dodo won our latest WhistleOut Internet Award for Best Premium NBN Provider, making it a two-time winner. The telco is making some big strides in NBN provision, offering consumers great value and speeds. If you're looking for a competitive, fast NBN provider, Dodo's low-cost, no-frills plans are great options.

Dodo also came runner-up for the Best NBN Fixed Wireless Provider category, behind Tangerine.

Customer service

Customer service and satisfaction are always difficult to gauge. For Dodo, we've looked at results from TIO complaints, CHOICE, and Product Review. The picture painted by these three sources shows a provider with average customer satisfaction, though its TIO complaints are on the rise.

Dodo's customer service channels:

Phone: 13 36 36 (7 days, 9am to 6pm)
Online chat: dodo.com/contact-us (7 days, 9am to 6pm)
Online My Dodo user account: auth.dodo.com/login
Online support centre: support.dodo.com

WhistleOut customer satisfaction survey

Score: 4.28/5

In an internet provider customer satisfaction survey run by WhistleOut, Dodo scored 4.28 out of 5. Participants rated Dodo 4.16 for speed, 4.06 for reliability, 3.72 for price, and 3.79 for customer service. 28% of the Dodo customers surveyed would strongly recommend the brand.

50 Dodo internet customers were surveyed to get this data.

TIO complaints

Increased vs. last year

TIO complaints can be a handy measure of whether a telco's customer satisfaction is increasing or decreasing each year, but comes with a caveat. The TIO doesn't take market share into account, and so if a telco gets more customers between one year and the next, an increase in the number of complaints is to be expected, simply because it has more active services.

That said, Dodo's complaints increased from 577 in the 2023 report to 816 in 2024. This is a 41% increase, which would require a massive expansion in customer base to be explained away by an increase in market share.

See the full TIO complaints report.

CHOICE Telco Satisfaction rating

Score: 75% (middle of the pack)

Every two years, consumer advocacy organisation CHOICE performs a telco customer satisfaction survey. In the latest results, Dodo scored 75% for overall customer satisfaction vs. the average score of 74%.

Interestingly, the brand scored a bang-on-average 73% for connection speed, despite its stellar ACCC broadband measurement results and excellent reported Typical Evening Speeds. Other scores included 76% for value for money (76% average) and 74% for reliable connection (75%).

See CHOICE's full Telco Satisfaction Survey.

Product Review star rating

Score: 3.2 stars

Product Review is a popular website that uses star ratings and written reviews from confirmed customers.

As with many customer reviews, results can be skewed by human nature – just think about how likely you are to bother reviewing a good product vs. one that's frustrating you. But because this is the case across the whole website, it's still be useful to compare similar products or brands against each other – just make don't make judgements based on any one score in isolation.

Dodo has a rating of 3.2 stars from more than 3,500 reviews. This puts Dodo in the middle of the pack when it comes to other popular NBN providers, and significantly above some of the biggest names like Telstra (1.2 stars), Optus (1.5 stars), and TPG (1.9 stars). But there are other internet providers that score very well in comparison, such as Swoop (4.7 stars), Aussie Broadband (4.5 stars), and SpinTel (4.4 stars).

See Dodo's NBN Product Review page.

Need a new NBN plan?

These are currently the most popular NBN 50 plans in our database of 33 internet providers:

#1	Exetel	Exetel Extra-value nbn50 nbn® 50/17 Mbps Unlimited Data Deal: Includes $19/mth off for first 6 months - $60.99/mth for first 6 months, then $79.99/mth. $60.99/mth Min. cost $60.99 Go to Site	$60.99/mth Min. cost $60.99	Go to Site
#2	Tangerine Telecom	Tangerine Telecom Value Plus NBN nbn® 50/17 Mbps Unlimited Data Deal: Includes $23/mth off for the first 6 mths, $59.90/month for first 6 months, then $82.90/month + 3 months BINGE. Ends 30.06.25 $59.90/mth Min. cost $59.90 Go to Site	$59.90/mth Min. cost $59.90	Go to Site
#3	Buddy Telco Editor's Pick	Buddy Telco Editor's Pick Value nbn - Unlimited nbn® 49/16 Mbps Unlimited Data Deal: $63/month for first 6 months, then $75/month. Use promo code BUDDY50. Offer ends 18.05.25 $63/mth Min. cost $63 Go to Site	$63/mth Min. cost $63	Go to Site
#4	TPG	TPG nbn50 Unlimited Plan nbn® 50/17 Mbps Unlimited Data Deal: Get Price Beat Guarantee + $69.99/mth for first 6 months, then $84.99/mth. T&Cs apply. $69.99/mth Min. cost $69.99 Go to Site	$69.99/mth Min. cost $69.99	Go to Site
#5	Kogan Internet	Kogan Internet Silver Unlimited nbn® 50/17 Mbps Unlimited Data Deal: $59.90/mth for first 6 months and revert back to $78.90/mth thereafter. Offer ends 30.05.25 $59.90/mth Min. cost $59.90 Go to Site	$59.90/mth Min. cost $59.90	Go to Site
#6	iiNet	iiNet nbn50 Liimitless nbn® 50/17 Mbps Unlimited Data Deal: Includes $15/mth off for 6 mths – $69.99/mth for first 6 months, then $84.99/mth. Use code SAVE15FOR6. Ends 06.05.25 $69.99/mth Min. cost $69.99 Go to Site	$69.99/mth Min. cost $69.99	Go to Site
#7	Dodo	Dodo nbn50 Unlimited Plan nbn® 50/17 Mbps Unlimited Data 12mths Deal: Incl. $15/mth discount for 12 months based on the standard price $83.90/mth. Ends 29.04.25. T&Cs apply. $68.90/mth Min. cost $68.90 Go to Site*	$68.90/mth Min. cost $68.90	Go to Site
#8	Superloop	Superloop Extra-value nbn50/20 nbn® 50/17 Mbps Unlimited Data Deal: Incl. $14/mth off for 6 months! $67/mth for 6 mths, then $81/mth + Free Amazon eero 6+ if you stay connected for 24 mths $67/mth Min. cost $67 Go to Site	$67/mth Min. cost $67	Go to Site
#9	Telstra	Telstra Upfront Internet Plan Essential nbn® 50/17 Mbps Unlimited Data $105/mth Min. cost $105 Link not supplied	$105/mth Min. cost $105	Link not supplied
#10	iPrimus	iPrimus Standard Plus nbn50 Plan nbn® 50/17 Mbps Unlimited Data $84/mth Min. cost $84 Go to Site	$84/mth Min. cost $84	Go to Site