iiNet NBN Plans Review: The Verdict
iiNet may be a household name when it comes to broadband but that seemingly translates to more expensive plans for most of its portfolio with average support pathways and only a few extras.
What we love
- Plans for almost speed tiers
- Solid speeds up to NBN 100
What could be improved
- Fetch bundle prices can blow out
Overall:
These days, not many internet providers in Australia can say that they offer plans on every major NBN speed tier, but that’s exactly the bragging rights that iiNet has. This long-serving provider is a household name in the internet space, much like Telstra, Vodafone and Optus are for mobile. Let’s take a closer look at iiNet’s plans in terms of value, the provider’s available support options and extras customers can tap into.
Before we get into that, though, here’s a look at iiNet’s current range of NBN plans:
|
#1
|
iiNet
nbn12 Liimitless
$59.99/mth
Min. cost $59.99
|
|
#2
|
iiNet
nbn25 Liimitless
$61.99/mth
Min. cost $61.99
|
|
#3
|
iiNet
nbn50 Liimitless
$69.99/mth
Min. cost $69.99
|
|
#4
|
iiNet
nbn12 Liimitless
$74.99/mth
Min. cost $74.99
|
|
#5
|
iiNet
nbn25 Liimitless
$76.99/mth
Min. cost $76.99
|
|
#6
|
iiNet
nbn Home Fast Liimitless
$79.99/mth
Min. cost $79.99
|
|
#7
|
iiNet
nbn Home Superfast Liimitless
$84.99/mth
Min. cost $84.99
|
|
#8
|
iiNet
nbn Home Ultrafast Liimitless
$94.99/mth
Min. cost $94.99
|
iiNet NBN plans: Value
To determine the value of any given plan from our comparison engine, we weigh up a provider’s self-reported typical evening speeds with the cost of the plan. That dollar-to-data value is then used as a yardstick for comparing plans against each other which, at this stage, doesn’t factor in any plan add-ons. We also evaluate NBN plans in terms of their typical pricing, rather than the trend towards a certain number of months of promotional pricing for new sign-ups. This way, there’s a better indication of ongoing value rather than short-term savings.
Here's a comparison of how iiNet’s NBN 50 plans fare:
|
#1
|
Tangerine Telecom
Value Plus NBN
$59.90/mth
Min. cost $59.90
|
|
#2
|
Superloop
Extra-value nbn50/20
$67/mth
Min. cost $67
|
|
#3
|
Dodo
nbn50 Unlimited Plan
$68.90/mth
Min. cost $68.90
|
|
#4
|
iiNet
nbn50 Liimitless
$69.99/mth
Min. cost $69.99
|
|
#5
|
TPG
nbn50 Unlimited Plan
$69.99/mth
Min. cost $69.99
|
|
#6
|
Vodafone
Essential+ nbn®
$74/mth
Min. cost $74
Link not supplied
|
|
#7
|
Belong
NBN Standard Plus – Unlimited
$85/mth
Min. cost $85
Link not supplied
|
|
#8
|
Optus
Optus Plus Everyday nbn®
$89/mth
Min. cost $89
Link not supplied
|
|
#9
|
Aussie Broadband
Value nbn - Unlimited
$89/mth
Min. cost $89
Link not supplied
|
|
#10
|
Telstra
Upfront Internet Plan Essential (Fixed Wireless)
$105/mth
Min. cost $105
Link not supplied
|
And here’s how iiNet’s NBN 100 plans stack up:
|
#1
|
Tangerine Telecom
Fixed Wireless Value Plus
$62.90/mth
Min. cost $62.90
|
|
#2
|
SpinTel
Editor's Pick
NBN Unlimited Premium 100
$65/mth
Min. cost $65
|
|
#3
|
Dodo
Editor's Pick
Fixed Wireless Plus Plan
$68.90/mth
Min. cost $68.90
|
|
#4
|
Superloop
Family nbn100/20
$75/mth
Min. cost $75
|
|
#5
|
Vodafone
Home Fast nbn®
$79/mth
Min. cost $79
Link not supplied
|
|
#6
|
Aussie Broadband
nbn® Fixed Wireless Plus Unlimited
$79/mth
Min. cost $79
Link not supplied
|
|
#7
|
iiNet
nbn Home Fast Liimitless
$79.99/mth
Min. cost $79.99
|
|
#8
|
TPG
nbn Home Fast Unlimited Plan
$79.99/mth
Min. cost $79.99
|
|
#9
|
Belong
NBN Premium – Unlimited
$85/mth
Min. cost $85
Link not supplied
|
|
#10
|
Optus
Optus Plus Everyday Fast nbn®
$89/mth
Min. cost $89
Link not supplied
|
|
#11
|
Telstra
Upfront Internet Plan Premium
$110/mth
Min. cost $110
Link not supplied
|
And here’s how iiNet’s NBN 250 plans stack up:
|
#1
|
Tangerine Telecom
Fixed Wireless Speedy
$65.90/mth
Min. cost $65.90
|
|
#2
|
Superloop
nbn Fixed Wireless Home Fast (250/20)
$75/mth
Min. cost $75
|
|
#3
|
SpinTel
NBN Unlimited 250
$80/mth
Min. cost $80
|
|
#4
|
Dodo
Editor's Pick
nbn Home Superfast Plan
$83.90/mth
Min. cost $83.90
|
|
#5
|
Vodafone
Home Superfast nbn®
$84/mth
Min. cost $84
Link not supplied
|
|
#6
|
iiNet
nbn Home Superfast Liimitless
$84.99/mth
Min. cost $84.99
|
|
#7
|
TPG
nbn Home Superfast Unlimited Plan
$84.99/mth
Min. cost $84.99
|
|
#8
|
Aussie Broadband
Super-Fast nbn - Unlimited
$99/mth
Min. cost $99
Link not supplied
|
|
#9
|
Optus
Optus Plus Everyday Superfast nbn®
$99/mth
Min. cost $99
Link not supplied
|
|
#10
|
Telstra
Upfront Internet Plan Ultimate
$130/mth
Min. cost $130
Link not supplied
|
Finally, here’s how iiNet’s NBN 1000 plans compete:
|
#1
|
Tangerine Telecom
Fixed Wireless Superspeedy
$84.90/mth
Min. cost $84.90
|
|
#2
|
Superloop
nbn Fixed Wireless Super Fast (400/40)
$85/mth
Min. cost $85
|
|
#3
|
SpinTel
NBN Unlimited 1000
$90/mth
Min. cost $90
|
|
#4
|
Vodafone
Home Ultrafast nbn®
$94/mth
Min. cost $94
Link not supplied
|
|
#5
|
iiNet
nbn Home Ultrafast Liimitless
$94.99/mth
Min. cost $94.99
|
|
#6
|
TPG
nbn Home Ultrafast Unlimited Plan
$94.99/mth
Min. cost $94.99
|
|
#7
|
Aussie Broadband
Ultra-Fast nbn - Unlimited
$109/mth
Min. cost $109
Link not supplied
|
|
#8
|
Optus
Optus Plus Everyday Ultrafast nbn®
$109/mth
Min. cost $109
Link not supplied
|
|
#9
|
Telstra
Upfront Internet Plan Ultrafast
$150/mth
Min. cost $150
Link not supplied
|
Depending on which speed tier you opt for, iiNet’s pricing ranges from relatively expensive to middling. Its NBN 50 plan is on the more expensive side, and similar holds true on faster speed tiers. The 90Mbps for its NBN 100 plans is decent but not as speedy as other providers, with faster, cheaper alternatives from SpinTel, Exetel, Superloop, Belong, iPrimus, MyRepublic, Dodo and Tangerine.
If you dig into iiNet’s NBN key facts sheet, you’ll notice that iiNet says its typical evening speeds are subject to change and does not guarantee its self-reported download speeds.
What are typical evening speeds?
Typical evening speeds refer to the NBN download speeds you can expect during the busiest hours of the day—typically between 7pm and 11pm—due to congestion.
Because of the way the NBN is designed, just paying for an NBN 100 plan doesn’t guarantee you’ll get those speeds the entire time. If you want great speeds during peak hours, you’ll want to look for a provider that reports high typical evening speeds.
Need other NBN terms demystified? Check out our NBN glossary.
You have a choice of opting for a six-month contract or a month-to-month alternative, both of which have a $0 activation fee. Opting for a contract will get you a cheaper modem if you need one. Whether you pay $99.95 as part of the no-contract option or $59.95 with the six-month contract, there’s still a $10 delivery fee.
Depending on your plan and what’s available, iiNet will either send you a TP-Link VR1600v, a TG-789 or a TP-Link Smart Modem Gateway, all of which are modem routers, meaning they’ll work across NBN technology types. Technically, this means you can use these devices with other providers but it’s best to check compatibility if you do make the switch.
iiNet NBN plans: Support
When things go wrong, you want to know that there are support options to help you out. For this support consideration, we factor in the different pathways that a provider offers to its customers. Support quality isn’t something we factor in because it’s tricky to gauge in an inclusive way. After all, one of our team member’s support experiences with the same provider may be positive when another is negative. By sticking with the number of support channels, we simplify it into weighing up how much a provider has invested in helping customers.
Below is how iiNet’s support channels compare to some of its competitors:
| Provider | In-store | Call | Chat | Social | |
|---|---|---|---|---|---|
| Aussie Broadband | - | ||||
| Belong | - | - | - | ||
| Dodo | - | ||||
| Exetel | - | - | |||
| iiNet | - | ||||
| Internode | - | - | - | ||
| iPrimus | - | - | |||
| Kogan | - | - | - | ||
| MATE | - | ||||
| Moose | - | - | |||
| MyRepublic | - | ||||
| Optus | - | ||||
| Origin | - | ||||
| SpinTel | - | - | |||
| Superloop | - | ||||
| Tangerine | - | ||||
| Telstra | - | ||||
| TPG | - | - | |||
| Vodafone | - |
Last updated 3 November 2022
iiNet sticks to the essentials when it comes to support options, whereby you can send an email if your need isn’t urgent, reach out via live chat or social media if you’re angling for a speedier digital reply, or you can call up if your support need is urgent on 13 22 58. It can be forgiven for not having in-store support since not many NBN providers offer brick-and-mortar options these days.
iiNet NBN plans: Extras
iiNet’s perk offering is a mixed bag that’s really dependent on what you’re after from an NBN plan. Check out how iiNet’s extras compare to other NBN providers:
| Provider | Perks | Streaming offers | 4G Backup | Bundle discount | Referral bonus |
|---|---|---|---|---|---|
| Aussie Broadband | - | - | - | ||
| Belong | - | - | - | - | |
| Dodo | - | - | - | - | |
| Exetel | - | - | - | ||
| iiNet | - | - | - | ||
| iPrimus | - | - | - | - | |
| Kogan | - | - | - | - | - |
| MATE | - | - | - | ||
| Moose | - | - | - | - | - |
| Optus | - |
- | - | ||
| Origin | - | - | - | - | |
| SpinTel | - | - | - | ||
| Superloop | - | - | - | ||
| Tangerine | - | - | - | - | |
| Telstra | - | - | |||
| TPG | - | - | - | - | - |
| Vodafone | - |
Last updated February 2025
If you’re after a landline phone or want entertainment options via Fetch TV, iiNet’s extras are worth considering. By default, there’s a PAYG landline service that’s part of iiNet’s NBN plans, but this can be upgraded to include unlimited standard Australian local, national and mobile calls for $5 a month. If you pay an extra $10 a month, you can also add unlimited calls to these top 20 international destinations:
- Canada
- China
- France
- Germany
- Hong Kong
- Indonesia
- Ireland
- Italy
- Japan
- Malaysia
- Netherlands
- New Zealand
- Singapore
- South Africa
- South Korea
- Sweden
- Switzerland
- Taiwan
- United Kingdom
- United States of America
For $0 extra a month you can add a Fetch streaming service, which includes a Fetch Mini (with a $59.99 setup fee). This setup cost and $0 monthly option gives you access to a rotating library of 30 preselected movies every month. Alternatively, you can pay anywhere from $6 to $19.99 each month per additional channel pack. On top of this, it’s $10 a month to add additional Fetch Mini boxes for multi-room support (with the same $59.99 upfront fee per box). Or you can pay a $340 upfront fee to upgrade from Fetch Mini to Fetch Mighty.
iiNet NBN FAQs
How fast are iiNet’s NBN plans?
iiNet sells plans on NBN 12, NBN 25, NBN 50, NBN 100, NBN 250 and NBN 1000 speed tiers. The self-reported typical evening download speeds for each speed tier are 12Mbps, 25Mbps, 50Mbps, 90Mbps, 200Mbps and 200Mbps, respectively. There’s more info on NBN speed tiers here.
Do I need to buy a new modem to sign up for iiNet?
You don’t need to buy a new NBN-compatible modem to sign up for iiNet and you can save money by using a BYO modem. If you want a new modem router, you can pay extra for iiNet’s choice of a TP-Link VR1600v, a TG-789 or a TP-Link Smart Modem Gateway.
What happens if I want to cancel my iiNet NBN plan?
If you’ve signed up for a no-contract iiNet NBN plan, you’re free to leave without any exit fees. If, however, you’ve signed up for a six-month contract, you’ll have to pay out the remaining cost of the contract if you want to leave before it expires.
Do I own my Fetch TV box?
There is an exit fee if you leave the 24-month Fetch TV contract early, otherwise, there are no exit fees on other plans that include Fetch TV.
Do iiNet’s internet plans include calls?
iiNet’s NBN plans include PAYG calls but you have to pay $5 per month extra for unlimited Australian standard local, national and mobile calls. Additionally, you can also pay $10 a month for unlimited calls to landlines from the top 20 international dialling destinations.
Want more information about the NBN?
Got questions? We’ve got answers. Whether you want to know what the NBN is, how to connect, if you have to connect, how much it will cost, what the alternatives are, or something else entirely, check out our complete guide to the NBN.
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