By
Anula Wiwatowska - Offsite Editorial Lead
Last updated

Hands up if you're a serial screen breaker... Living with a cracked phone screen isn't necessarily the end of the world and it might not be the end of your phone. Whether you're heavy-handed, clumsy or this is your first dalliance into the world of broken phone screens, (from all of us already here, welcome), it's important to know what to do when those cracks appear.

In this guide, we will see you through your options and their repercussions. So if you're searching for iPhone screen repair or looking for a tougher alternative to suit your butterfingers, we've got you covered.

Backup your phone

No matter how you decide to repair your device, it's important to back up your iPhone. There is always the chance of data loss during repairs or that your phone may succumb to irrecoverable damages.

You can set up automatic back-ups using Google Drive or iCloud, so if you're reading this through the cracks on your screen, go there now!

Assess the damage


Broken screens come in many forms and can range from a tiny crack with no other damage all the way to a shattered screen with your phone refusing to turn back on. Before you dust your phone off and just shove it back in your pocket, assess the screen break and note the extent of the damage.

With some gentle poking and prodding, you should be able to figure out your next steps.

Which option best describes your broken screen?

Minor damage
Minor Damage
Small cracks
The screen still lights up
The phone still works fine
Moderate damage
Moderate Damage
Some cracks
The screen still lights up
The phone works as usual
Significant damage
Significant Damage
Lots of cracks
Screen still lights up
Touch doesn't work well
Major damage
Major Damage
Major cracks
The phone won't turn on
Or the screen shows static

Do I need a full screen repair?


broken screen

If you have any sort of cracks to your actual phone screen, the best option is to always get a full screen replacement, either through your manufacturer or a third-party repairer.

Broken screens are one of the most common smartphone woes, so you won't have any problem finding a place that can fix it. iPhone screen repairs normally take a couple of hours in-store, but others can take up to a few days depending on the level of damage.

Keep in mind that broken screens are usually deemed “accidental damage” and therefore not covered under warranty. So expect to pay out of pocket to get the screen replaced no matter who does your repair.

We've compared the manufacturer vs a third-party repairer screen repair cost, on some popular phones below:

Phone screen repair costs
Phone Manufacturer repair cost Third-party repair cost
iPhone 13 $169 + $45 (with AppleCare+)
$465 (without AppleCare+)
$189-$465
iPhone 14 $199 + $45 (with AppleCare+)
$465 (without AppleCare+)
$230 - $310
iPhone 15 $229 + $45 (with AppleCare+)
$465 (without AppleCare+)
$350+
Z Flip 5 $485 $259+
Z Fold 5 $765 $229 (glass only), $349 (OLED)
Galaxy S22 5G $400 $279+
Galaxy S23 5G $350 $279+
Google Pixel 7a Google allocate authorised
repairers on their behalf
$209 +
Google Pixel 8 Google allocate authorised
repairers on their behalf
$249+
Google Pixel 8 Pro Google allocate authorised
repairers on their behalf
$339+

Cost isn't the only factor to consider when fixing your phone. Remember that third-party providers often don't use genuine parts, so not only can they be more expensive but they may also void your warranty.

Minor Damage – screen repair options


Minor damage

The good news is that your screen is mostly OK and should stay that way as long as you take good care of it. Congrats!

Cracked screens might look superficial, but they can lead to further damage, as they allow dust and moisture to enter the phone. To avoid any more damage you should cover up the cracks in your screen as soon as possible.

If you're not in a position to get it repaired right away, the best option is to opt for a tempered glass screen protector, which you can use to protect the cracks from the elements.

Amazon stock a variety of quality glass screen protectors. These are usually sold in packs of three, because it clearly knows its audience, for as little as $7 plus shipping. For Amazon Prime members, you could be holding these in your hands in as little as a few days.

Screen protectors

Brand Price
iPhone From $9.99 See Amazon deals
Samsung From $7.69 See Amazon deals
Google From $9.99 See Amazon deals
OPPO From $9.99 See Amazon deals
Can I use sticky tape to fix my broken screen?

Yes you can, but it's not a long term solution. While sticky tape might patch the issue for a couple of days, the tape is likely to tear on the glass and then you're back to square one, but with sticky residue on your phone.

If you're waiting for your screen protector and there are no shards of glass that could get pulled out when you take the tape off, then go for it!

Moderate Damage – screen repair options


Moderate damage

It's hard to feel lucky when you're staring at a broken screen, but in this case you are.

It's important to remember though while cracks might look superficial when it's an impact that causes a screen to crack, it can lead to further damage to the touch sensors and leave your phone unusable.

For now, concentrate on covering the cracks in your screen as the damage could get worse if dust and moisture enter the phone.

The best option is to still opt for a glass screen protector to cover the cracks from the elements and further damage.

If you're not in a position to get it repaired right away, the best option is to opt for a tempered glass screen protector, which you can use to protect the cracks from the elements.

Amazon stock a variety of quality glass screen protectors. These are usually sold in packs of three, because it clearly knows its audience, for as little as $7 plus shipping. For Amazon Prime members, you could be holding these in your hands in as little as a few days.

Screen protectors

Brand Price
iPhone From $9.99 See Amazon deals
Samsung From $7.69 See Amazon deals
Google From $9.99 See Amazon deals
OPPO From $9.99 See Amazon deals

Significant Damage – screen repair options


Oh no, not only is your screen broken, but it seem like there are a few other issues going on.

Sometimes a cracked screen is just that, but in other cases the touch sensors and other hardware can be damaged in the impact. If your phone isn't working the way it usually does, then you're going to need to see a professional. Repairs can be made through your manufacturer or a third-party repairer.

If you happen to have Samsung Care+ or AppleCare+ you may be eligible for a heavily discounted screen or back glass replacement.

Major Damage – screen repair options


At this stage your phone might as well be flashing a skull and crossbones, it would come as no surprise that this kind of damage is going to need a professional.

Sometimes a cracked screen is just screen damage, but in cases like this the hardware inside the phone has been compromised. You may even need to replace the battery. It may be that replacing the screen will do the trick, but there could also be other problems buried inside that you won't be able to diagnose yourself.

Your first point of call should be your manufacturer, they will be able to assess the extent of the damage and usually give you a quote on the spot for repairs. Be warned that large scale repairs such as this don't come cheap and in some cases it might just be time to trade it in.

There are a bunch of great phones on the market. Here are the most popular models available on a plan.

Apple

iPhone 18 Pro 256GB

  • 6.3 inch display
  • Rear Cameras: 48MP, 48MP, 48MP
20 Plans from $97.30/mth
Samsung

Galaxy S26 Ultra 256GB

  • 6.9 inch display
  • Rear Cameras: 200MP, 10MP, 50MP, 50MP
20 Plans from $83.40/mth
Google

Pixel 11 256GB

  • 6.3 inch display
  • Rear Cameras: 48MP, 10.8MP, 13MP
20 Plans from $66.72/mth
Motorola

Edge 70 5G

  • 6.7 inch display
  • Rear Cameras: 50MP, 50MP
14 Plans from $63.96/mth
OPPO

Find X5 Lite

  • 6.43 inch display
  • Rear Cameras: 64MP, 8MP, 2MP
8 Plans from $58.40/mth
Nokia

215

  • 2.4 inch display
  • 128MB int. memory (useable capacity will be less)
6 Plans from $76.19/mth
Nothing

Phone 3 256GB

  • 6.67 inch display
  • Rear Cameras: 50MP, 50MP, 50MP
8 Plans from $80.90/mth
ZTE

Nubia Focus 5G

  • 6.6 inch display
  • Rear Cameras: 108MP, 2MP
8 Plans from $40/mth
What about toothpaste?

There have been some rumours flying around the internet, claiming that toothpaste can fix scratches on phone screens. In theory, the slightly abrasive cleaner could buff out small cracks in glass but we would not recommend putting foreign substances on or in your phone.

Cracks in your screen can leave the inside of your phone vulnerable to dust and moisture causing further damage. If dust can affect the mechanics of your phone, just think what rubbing toothpaste in there could do!

Other options


Sell your broken phone

If your phone isn't salvageable or you can't afford to replace the screen, you aren't out of options. Believe it or not, there are companies that pay good money for broken phones.

While your shattered screen seems useless, these companies may recycle them for parts or extract some of the precious metals used in phone manufacturing. Before you get excited and start ripping into your phone for gold, the metals are used in tiny quantities so it isn't worth the effort for just one phone.

Different companies will offer varying amounts for the same phone, so make sure you shop around for the best deal. Here are a few we recommend:

Prevention is better than a cure

The cost of replacing a screen, or any phone damage for that matter, can add up quickly. If you have a tendency to drop phones then it's probably worth investing in some protection early on to save you some money and heartache.

Tempered glass screen protectors provide an extra glass layer to help to protect your phone screen.

Even the most basic phone cases offer some serious shock absorption during unexpected drops. Depending on your lifestyle and your history with phones, there are a range of cases to suit everyone. We've got some recommendations here for iPhone cases, iPhone screen protectors and Samsung Galaxy cases.

Regardless of the precautions we take, accidents do happen. All the major providers offer some kind of Device Protection Insurance and you can read about them here in our Insurance Guide.

Consider a tougher phone

Phones are getting tougher these days, and many of them come with higher drop resistance than they used to. Furthermore, the iPhone 15 series is also rated IP68 for a maximum depth of 6 metres of water for up to 30 minutes. For serial phone droppers, this is a great option. Here are some of our most popular iPhone 15 plans:

iPhone 15 128GB Plans

iPhone 15 128GB
#1
Optus
Optus

$60 Optus Choice Plus Plan

  • 100GB data
  • 24 mths device payments
  • Deal: $39/mth and 100GB/mth for first 12 months, then 60GB/mth and $60/mth or as notified. New services. Ends 12.11.26. Terms apply.
$84.78/mth
Min. cost $1,137.72
Out of Stock
#2
Optus
Optus

$60 Optus Choice Plus Plan

  • 100GB data
  • 36 mths device payments
  • Deal: $39/mth and 100GB/mth for first 12 months, then 60GB/mth and $60/mth or as notified. New services. Ends 12.11.26. Terms apply.
$69.52/mth
Min. cost $1,137.72
Out of Stock
#3
Optus
Optus

$69 Optus Promo Plan

  • 360GB data
  • 36 mths device payments
  • Deal: Upgrade & Protect included when you add a phone on a payment plan. Plus, get up to $10/mth SubHub credit for 12 mths. T&Cs apply.
$99.52/mth
Min. cost $1,167.72
Out of Stock
#4
Optus
Optus

$70 Optus Choice Plus Plan

  • 240GB data
  • 36 mths device payments
$100.52/mth
Min. cost $1,168.72
Out of Stock
#5
Telstra
Telstra

$74 Basic Upfront Mobile Plan

  • 50GB data
  • 36 mths device payments
$104.52/mth
Min. cost $1,172.72
Link not supplied
#6
Optus
Optus

$69 Optus Promo Plan

  • 360GB data
  • 24 mths device payments
  • Deal: Upgrade & Protect included when you add a phone on a payment plan. Plus, get up to $10/mth SubHub credit for 12 mths. T&Cs apply.
$114.78/mth
Min. cost $1,167.72
Out of Stock
#7
Optus
Optus

$70 Optus Choice Plus Plan

  • 240GB data
  • 24 mths device payments
$115.78/mth
Min. cost $1,168.72
Out of Stock
#8
Optus
Optus

$90 Optus Choice Plus Plan

  • 480GB data
  • 36 mths device payments
  • SubHub: Receive up to $20/mth SubHub credit when you have an active SubHub account with subs greater than $0. T&Cs apply
$120.52/mth
Min. cost $1,188.72
Out of Stock
#9
Optus
Optus

$90 Optus Choice Plus Plan

  • 480GB data
  • 24 mths device payments
  • SubHub: Receive up to $20/mth SubHub credit when you have an active SubHub account with subs greater than $0. T&Cs apply
$135.78/mth
Min. cost $1,188.72
Out of Stock

Anula Wiwatowska

Offsite Editorial Lead | Instagram

Anula Wiwatowska
Anula is the Off-Site Editorial Lead for WhistleOut Australia, and an award winning tech journalist. She has been writing about the Australian telco industry, and consumer technology for over five years, and has been known to tell her Uber driver which phone they should upgrade to next.

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