Internode Internet Plans Review

Alex Choros - Managing Editor + Group Telco Editor

Last updated 09 May 2018

Internode Internet Plans Review: The Verdict

You'll pay close to top dollar for an Internode internet plan, but the provider's stellar reputation makes it worth considering.

What we love

Great reputation for customer service
High NBN evening speeds
Fetch TV available as an optional extra

What could be improved

Pricier than most NBN providers
Home phone options can be a little confusing

The essentials

Pricing: From $49.99 per month.
Technology: ADSL2+, Naked DSL, and NBN.
Extras: Fetch TV available as an optional add-on.
Support: 7 days a week, 7am to 12am.

Internode is a longstanding Australian internet service provider that has historically been favoured by the enthusiast market. The company's positive reputation eventually led to it being acquired by iiNet, who in turn was acquired by TPG in 2015.

While Internode may have new corporate masters the company has managed to stay in its customer's good books. Roy Morgan named it "Australia's #1 Home Broadband Provider" in its customer satisfaction survey for 2017 and 2016.

In terms of NBN, Internode has nine standard options. You can pick from three NBN speed, and after than pick from three data allowances.

These are your options for speed:

NBN Bronze (NBN 12)
NBN Gold (NBN 50)
NBN Platinum (NBN 100)

And these are your options for data:

100GB
500GB
Unlimited

100GB will be fine if you just want a basic internet plan and you're not streaming much video (especially at high resolutions), but we'd recommend 500GB for most households.

While unlimited data is essentially the industry standard (and the benchmark we've used for plan comparisons below), you can save money by opting for a lower allowance. 500GB will save you $5 per month, whereas going for 100GB will save you as much as $20 per month.

Internode internet plans are available on a 24-month contract or a month-to-month basis. If you take up a contract, you'll have your setup fee and modem fee waived. Otherwise, you're looking at a $129 setup fee for ADSL and Naked DSL plans, or a $99 for NBN. If you need a new modem, it's an extra $89 if you don't sign a contract.

Internode also offers an advanced modem - the FRITZ!Box 7490 - for "internet enthusiasts and power users". If you'd prefer this option, you'll pay $249, regardless of whether you commit to a 24-month contract.

Internode NBN 50 plans compared

Internode's unlimited NBN 50 plan is very much indicative of its place in the market; you won't pay as much as much as would you for the same plan on Telstra, but you're at the high-end of town. That being said, Internode's NBN 50 pricing is in line with what a lot of other providers are charging for the same kind of plan. Sure, some telcos will save you $10 or so a month, but you're definitely not overpaying.

#1	TPG	TPG All Fixed Line nbn® nbn50 Unlimited Plan All Fixed Line nbn® nbn® 50/17 Mbps Unlimited Data Deal: $69.99/mth for first 6 months, then $89.99/mth. T&Cs apply. $69.99/mth for first 6 mths, then $89.99/mth Min. cost $69.99 Link not supplied	$69.99/mth for first 6 mths, then $89.99/mth Min. cost $69.99	Link not supplied
#2	Aussie Broadband	Aussie Broadband All Fixed Line nbn® Business Value 50/20 All Fixed Line nbn® nbn® 47/18 Mbps Unlimited Data Deal: Includes $25 off for the first 6 months. Promo code SAVEBIZ25. $95/mth after promo ends 15.11.26 $70/mth for first 6 months, then $95/mth Min. cost $70 Go to Site	$70/mth for first 6 months, then $95/mth Min. cost $70	Go to Site
#3	amaysim	amaysim All Fixed Line nbn® NBN50 All Fixed Line nbn® nbn® 50/17 Mbps Unlimited Data Deal: Special Intro Offer - Includes $10/mth off for the first 6 months, $75/mth for first 6 months, then $85/mth $75/mth for first 6 mths, then $85/mth Min. cost $75 Go to Site	$75/mth for first 6 mths, then $85/mth Min. cost $75	Go to Site
#4	Optus	Optus All Fixed Line nbn® Optus Everyday nbn® All Fixed Line nbn® nbn® 50/17 Mbps Unlimited Data Deal: $82/mth for a year, then $97/mth or as notified. New services. Incl intro offer + extra $5/mth off. Min cost $388. Ends 6/10. $82/mth for first 12 months, then $97/mth or as notified Min. cost $82 Link not supplied	$82/mth for first 12 months, then $97/mth or as notified Min. cost $82	Link not supplied
#5	Vodafone	Vodafone All Fixed Line nbn® Essential+ nbn® All Fixed Line nbn® nbn® 50/17 Mbps Unlimited Data Deal: Save $10/mth when you bundle with a mobile plan with Vodafone. T&Cs apply. $94/mth Min. cost $94 Link not supplied	$94/mth Min. cost $94	Link not supplied

Internode NBN 100 plans compared

NBN 100 is the same story as NBN 50; Internode certainly doesn't offer budget plans, but they're not as expensive as they could be.

#1	amaysim	amaysim FTTN, FTTB, FTTC NBN100 FTTN, FTTB, FTTC nbn® 100/18 Mbps Unlimited Data Deal: Includes $40/mth off for the first 6 months ($30 NBN Sale + $10 Standard Intro Offer), then $90/mth. Ends 20.10.26 $50/mth for first 6 months, then $90/mth Min. cost $50 Go to Site	$50/mth for first 6 months, then $90/mth Min. cost $50	Go to Site
#2	TPG	TPG FTTN, FTTB, FTTC nbn Home Fast Unlimited Plan FTTN, FTTB, FTTC nbn® 99/17 Mbps Unlimited Data Deal: Save $240 over 12mths! $74.99/mth for first 12 months, then $94.99/mth. Min cost $84.99 if modem returned. T&Cs apply $74.99/mth for first 12 mths, then $94.99/mth Min. cost $74.99 Link not supplied	$74.99/mth for first 12 mths, then $94.99/mth Min. cost $74.99	Link not supplied
#3	Vodafone	Vodafone FTTN, FTTB, FTTC Home Fast nbn® FTTN, FTTB, FTTC nbn® 99/17 Mbps Unlimited Data Deal: Incl. $20/mth off for 12 mths, then reverts to $99/mth + Save $10/mth when you bundle with a mobile plan with Vodafone $79/mth for first 12 mths, then $99/mth Min. cost $79 Link not supplied	$79/mth for first 12 mths, then $99/mth Min. cost $79	Link not supplied
#4	Aussie Broadband	Aussie Broadband FTTN, FTTB, FTTC Business Fast 100/20 FTTN, FTTB, FTTC nbn® 94/18 Mbps Unlimited Data Deal: Includes $20 off for the first 6 months. Promo code SAVEBIZ20. $99/mth after promo ends 15.11.26 $79/mth for first 6 months, then $99/mth Min. cost $79 Go to Site	$79/mth for first 6 months, then $99/mth Min. cost $79	Go to Site
#5	Optus	Optus FTTN, FTTB, FTTC Optus Fast nbn® FTTN, FTTB, FTTC nbn® 100/18 Mbps Unlimited Data Deal: $84/mth for a year, then $99/mth or as notified. New services. Incl intro offer + extra $5/mth off. Min cost $390. Ends 6/10. $84/mth for first 12 months, then $99/mth or as notified Min. cost $84 Link not supplied	$84/mth for first 12 months, then $99/mth or as notified Min. cost $84	Link not supplied
#6	Telstra	Telstra FTTN, FTTB, FTTC Premium Internet Only Plan FTTN, FTTB, FTTC nbn® 100/17 Mbps Unlimited Data $99/mth Min. cost $99 Link not supplied	$99/mth Min. cost $99	Link not supplied

Internode NBN 12 plans compared

NBN 12 plans are essentially the equivalent of a decent ADSL connection, so you won't really get the benefits of NBN. However, if you just want to get online and aren't too demanding an internet user, it could be an okay choice. Excluding promos, Internode is about $10 per month more than other NBN 12 plans on the market.

All Fixed Line nbn®

Basic nbn - Unlimited

All Fixed Line nbn®

nbn® 12/1 Mbps
Unlimited Data

$77/mth

Min. cost $77

Link not supplied

$77/mth

Min. cost $77

Link not supplied

Internode ADSL plans compared

NBN pricing trends continue when it comes to Internode's ADSL plans; they're not the most expensive, but they're still a pricey option. It is however worth noting that you might pay extra for a "Reach" plan if you're outside of Internode's standard ADSL footprint (and have to be connected to Telstra's infrastructure). If this is the case, buying direct from Telstra is a better value option.

When it comes to Naked DSL plans (where you omit a phoneline), literally everyone is charging the same amount, although setup fees may vary. If you're looking for a no-contract Naked plan, iiNet and MyNetPhone have the lowest upfront fees, and will charge $99.95 and $99 respectively. Internode will charge you $129 upfront for Naked.

#1	TPG	TPG 5G Home Broadband Plus 5G Home Internet 50/16 Mbps Unlimited Data Deal: Special offer - Includes $30/mth off for 6 months! $29.99/mth for first 6 months, then $59.99/mth. Available until withdrawn. $29.99/mth for 6 mths, then $59.99/mth Min. cost $29.99 Link not supplied	$29.99/mth for 6 mths, then $59.99/mth Min. cost $29.99	Link not supplied
#2	iiNet	iiNet 5G Home Broadband Plus 5G Home Internet 50/16 Mbps Unlimited Data Deal: Special Offer - Includes $20/mth off for first 6 months, then $59.99/mth. Offer available until withdrawn. $39.99/mth for first 6 months, then $59.99/mth Min. cost $39.99 Link not supplied	$39.99/mth for first 6 months, then $59.99/mth Min. cost $39.99	Link not supplied
#3	SpinTel	SpinTel All Fixed Line nbn® Home Starter 25/10 All Fixed Line nbn® nbn® 25/8 Mbps Unlimited Data WhistleOut Special: Includes $28.95 off your plan for first 6 months! $41/mth for first 6 months, then $69.95/mth $41/mth for first 6 mths, then $69.95/mth Min. cost $41 Go to Site	$41/mth for first 6 mths, then $69.95/mth Min. cost $41	Go to Site
#4	Tangerine Telecom	Tangerine Telecom All Fixed Line nbn® Value NBN 25/10 All Fixed Line nbn® nbn® 25/8.5 Mbps Unlimited Data Deal: Includes $30/mth off for the first 6 mths, $42.90/month for first 6 months, then $72.90/month. Ends 30.10.26 $42.90/mth for first 6 mths, then $72.90/mth Min. cost $42.90 Go to Site	$42.90/mth for first 6 mths, then $72.90/mth Min. cost $42.90	Go to Site
#5	Dodo	Dodo All Fixed Line nbn® nbn25 Unlimited Plan All Fixed Line nbn® nbn® 25/9 Mbps Unlimited Data Deal: Incl. $30/mth discount for 6 months based on the standard price $73.99/mth. Ends 08.12.26. T&Cs apply. $43.99/mth for first 6 mths, then $73.99/mth Min. cost $43.99 Go to Site*	$43.99/mth for first 6 mths, then $73.99/mth Min. cost $43.99	Go to Site
#6	Optus	Optus Optus Plus Everyday Basic 4G 4G Home Internet 14/4 Mbps Unlimited Data Deal: $44/mth for a year, then $59/mth or as notified. New services. Incl intro offer + extra $5/mth off. Min cost $260. Ends 6/10. $44/mth for first 12 months, then $59/mth or as notified Min. cost $44 Link not supplied	$44/mth for first 12 months, then $59/mth or as notified Min. cost $44	Link not supplied
#7	Moose NBN	Moose NBN All Fixed Line nbn® nbn 25/10 Value All Fixed Line nbn® nbn® 25/9 Mbps Unlimited Data Deal: Includes $20/mth off for first 6 months - $44.80/mth for 6mths, then $64.80/mth + Get eero 7 modem for only $175 (RRP $249). $44.80/mth for first 6 mths, then $64.80/mth Min. cost $44.80 Link not supplied	$44.80/mth for first 6 mths, then $64.80/mth Min. cost $44.80	Link not supplied
#8	Flip Editor's Pick	Flip All Fixed Line nbn® Editor's Pick Unlimited Premium nbn25 All Fixed Line nbn® nbn® 25/8 Mbps Unlimited Data Deal: Incl. $17.90/mth off for 12 months - $48/mth for first 12 mths then $65.90/mth. New customers only. Ends 31.10.26. T&Cs apply. $48/mth for first 12 mths then $65.90/mth Min. cost $48 Go to Site	$48/mth for first 12 mths then $65.90/mth Min. cost $48	Go to Site
#9	Belong	Belong All Fixed Line nbn® NBN Starter – Unlimited All Fixed Line nbn® nbn® 25/8 Mbps Unlimited Data Deal: Includes $26 off for 6 months - $49/mth for first 6 mths, then $75/mth (Offer ends 04.11.26) + Free $80 Mobile SIM $49/mth for first 6 mths, then $75/mth Min. cost $49 Go to Site	$49/mth for first 6 mths, then $75/mth Min. cost $49	Go to Site
#10	Kogan Internet	Kogan Internet All Fixed Line nbn® Bronze Unlimited All Fixed Line nbn® nbn® 25/8 Mbps Unlimited Data Deal: Incl. $21/mth off for 12mths. $49.90/mth for first 12 months then revert back to $70.90/mth. Offer available until withdrawn. $49.90/mth for first 12 mths, then $70.90/mth Min. cost $49.90 Go to Site	$49.90/mth for first 12 mths, then $70.90/mth Min. cost $49.90	Go to Site

Internode Entertainment Extras: Fetch TV

If you want to bundle entertainment with your internet, Internode offers Fetch TV - a premium television service that essentially competes with Foxtel. As with Foxtel, you have the option of picking from packs that give you access to select channels.

You can add Fetch TV to your Internode broadband plan for $10 per month. This includes the Fetch TV Mini set-top box and one Premium channel pack.

Extra packs can be added for another $6 each, or alternatively, you can pay $25 per month for the set-top box and all four channel packs.

The Fetch TV Premium Channel Packs are as follows:

Kids: The Disney Channel, Disney Junior, Nickelodeon, Nick Junior, Cartoon Network, Disney XD, Cbeebies, Zoo Moo, Baby TV
Knowledge: National Geographic, Nat Geo People, Nat Geo Wild, BBC Knowledge, HGTV, Food Network, Travel Channel, BBC World News, CNN, CNBC, Bloomberg, France 24, Aljazeera, EuroNews, Channel NewsAsia, NDTV 24x7, CGTN
Vibe: E!, Style, Fashion TV, Comedy Central, Spike, Egg Network, MTV, MTV Dance, MTV Music, ESPN, ESPN 2, Edge
Variety: Universal Channel, 13th Street, SyFy, BBC First, BBC UKTV, TV Hits, 111 Funny, MTV Classic, Music TV

You can access these channels by using the included Fetch TV Mini set-top box. The Mini also has apps to for Netflix, Stan, and select catch-up TV channels. You do however require your own Netflix or Stan subscription.

Internode NBN phone options

Internode has a surprising number of options when it comes to making phone calls on the NBN.

Most NBN customers will get NodePhone VoIP included with their plan. Calls are charged at pay-as-you-go rates, but you can purchase credit upfront for a discount:

$5 per month: $10 of call credit
$10 per month: $20 of call credit
$20 per month: $40 call credit

If you're connecting to the NBN through HFC or FTTC, you're able to take up NBN Phone which lets you keep using your current phone. NBN Phone is included with the cost of your plan, with pay-as-you-go calls. If you'd prefer a fixed spend, you can pick from these add-ons:

Local and National Call Pack: Unlimited calls to standard Australian landlines - $10 per month
Local, National, and Mobile Call Pack: Unlimited calls to standard Australian landlines and mobiles - $20 per month
International Call Pack: Unlimited calls to landlines in 20 destinations - $10 per month

If you're connecting through FTTP, you can sign up to Fibre Phone, and keep your existing phone. You'll pay a $29.95 per month line rental fee, and you'll pay for calls at pay-as-you-go rates.

Internode's pay-as-you-go rates are the same as across NodePhone, NBN Phone, and Fibre Phone. They are as follows:

Local calls: $0.18 flagfall
Standard national calls: $0.18 flagfall
Calls to Australian mobile numbers: $0.29 per minute
Calls to 1300 and 13 numbers: $0.275 flagfall
International calls: $0.15 flagfall, per minute rates vary

NodePhone customers can call other NodePhone customers for free, and Fibre Phone customers can call other Fibre Phone customers and NodePhone customers for free.

Want to contact Internode?

Twitter	@Internode
Facebook	https://www.facebook.com/internode
Phone	Sales or Service 13 66 33
Website	https://www.internode.on.net/
Contact Page	https://www.internode.on.net/contact/
Network Status	http://advisories.internode.on.net/

Beyond the facts and figures, you probably have questions about Internode. Below is some of the questions we're asked most, but if you'd like to know something else, get in touch.

Questions we're asked about Internode

Can I get Internode internet at my address?

Probably! Run an address search here to see.

Do I need to have a landline?

You only need an active landline for an ADSL2+ connection.

Can I BYO modem with Internode internet?

So long as the modem is capatible, you should be able to. For example, you will need a VDSL modem for the NBN, but many older ADSL modems don't support this, so you might need to upgrade.

Can I keep my home phone number when switching to Internode?

Yes, in most cases there are no problems moving your number to a new service.

What happens if I reach my monthly data allowance?

If you go over your data allowance, your service will be slowed to 256kbps for the remainder of your billing month. Internode won't charge you any extra. If you do need a top-up, you can buy a "data block". These start at $5 for an extra 2GB and go as high as $80 for 200GB. Data blocks will only last for the billing month you purchased them in, and any unused data will be forfeited when you move onto your next billing cycle.

What happens if I want to cancel my Internode internet plan?

If you want to cancel your Internode NBN plan and have signed a 24-month contract, you will be charged an early termination fee. This fee will decrease over time.

How we rate Internode

We've created a checklist of features to help benchmark what each provider offers its customers and you can can expect.

Plan Features

Anytime Data on all plans
Usage Monitoring Apps
Online account management
No contract options
$0 setup fee options
Discount for bundled mobile plan
Modems - fixed line internet
Modems - Mobile broadband
Home phone bundles
Pay TV bundles
All ADSL plans include line rental
Discounted international calls
Included international calls
Rewards programs
Customer discount benefits
Data-free media streaming
This checklist is created by the telco experts in the WhistleOut team and includes plan features available in market

Customer Service

Customer Forum or Blog
Twitter account
Manned Twitter account
Facebook account
Manned Facebook account
Brick & Mortar Stores for support
24 hours phone support
Usage monitoring apps

Technology options

ADSL2+
Naked DSL
Cable internet
NBN Fixed Line
NBN Fixed Wireless
NBN Satellite
Mobile Broadband

Alex Choros

Managing Editor + Group Telco Editor | X | Instagram | Threads | LinkedIn

Alex Choros is the Managing Editor of WhistleOut Australia and an award-winning journalist. He's been writing about consumer technology for over a decade and is an expert on the Australian telco sector, to the point where he knows far too many phone and internet plans by heart. In addition to leading the WhistleOut editorial team, Alex is responsible for ruining the office Sonos with his troubled taste in music.

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