MATE NBN Review

By Christie Graham

Last updated 16 March 2023

MATE NBN Plans Review: The Verdict

MATE’s NBN plans aren’t going to set the ’net on fire with impossibly fast download speeds, but they do offer competitively priced plans with a good selection of support avenues.

What we love

Competitively priced plans
Offers NBN and mobile bundling option
Good support pathways

What could be improved

NBN 25 and NBN 50 speeds below standard
Limited on extras

The essentials

Value:

Support:

Extras:

Overall:

See all MATE NBN plans

G’day there, cobber! It doesn’t get any truer-bluer than naming a telecommunications company after what’s, arguably, Australia’s most favourite word: maaate. Ahem. But while MATE offers a handful of SIM-only plans, this particular provider is renowned for its NBN plans. MATE’s NBN offering starts at NBN 25 and steps up through all the major increments to NBN 250.

You can check out all of MATE’s NBN plans below:

#1	MATE	MATE Crikey nbn 25/10 nbn® 25/10 Mbps Unlimited Data Deal: Includes $30/mth off for the first 6 mths (code MATE30) + 1-month money back guarantee + Bundle & Save $40/mth Min. cost $40 Link not supplied	$40/mth Min. cost $40	Link not supplied
#2	MATE	MATE No Worries nbn 100/20 nbn® 97/19 Mbps Unlimited Data Deal: Includes $30/mth off for the first 6 mths (code MATE30) + 1-month money back guarantee + Bundle & Save $60/mth Min. cost $60 Link not supplied	$60/mth Min. cost $60	Link not supplied
#3	MATE	MATE Ripper nbn 50/20 nbn® 49/19 Mbps Unlimited Data Deal: Includes $20/mth off for the first 6 mths (code RIPPER20) + 1-month money back guarantee + Bundle & Save $60/mth Min. cost $60 Link not supplied	$60/mth Min. cost $60	Link not supplied
#4	MATE	MATE You Beaut nbn 100/40 nbn® 97/36 Mbps Unlimited Data Deal: Includes $30/mth off for the first 6 mths (use code MATE30) + 1-month money back guarantee on your Internet + Bundle & Save! $70/mth Min. cost $70 Link not supplied	$70/mth Min. cost $70	Link not supplied
#5	MATE	MATE Fair Dinkum nbn 250/25 nbn® 231/23 Mbps Unlimited Data Deal: Includes $30/mth off for the first 6 mths (use code MATE30) + 1-month money back guarantee on your Internet + Bundle & Save! $85/mth Min. cost $85 Link not supplied	$85/mth Min. cost $85	Link not supplied
#6	MATE	MATE Flamin' Fast nbn 1000/50 nbn® 831/49 Mbps Unlimited Data Deal: Includes $30/mth off for the first 6 mths (use code MATE30) + 1-month money back guarantee on your Internet + Bundle & Save! $90/mth Min. cost $90 Link not supplied	$90/mth Min. cost $90	Link not supplied

MATE NBN plans: Value

Many providers in our comparison engine try to encourage new sign-ups by offering an initial period of promotional pricing. MATE isn’t one of those providers, and while that might read like a negative, it doesn’t matter for us when it comes to appraising overall value as we use typical monthly pricing.

By ignoring any short-lived promo pricing and focusing on the regular monthly fee compared to the self-reported typical evening download speeds, we can have a better look at ongoing plan value. MATE does, however, offer internet and mobile bundling options to help its customers save money. But more on that later.

Below are how MATE’s NBN 25 plan compares to other providers from our comparison engine:

#1	MATE	MATE Crikey nbn 25/10 nbn® 25/10 Mbps Unlimited Data Deal: Includes $30/mth off for the first 6 mths (code MATE30) + 1-month money back guarantee + Bundle & Save $40/mth Min. cost $40 Link not supplied	$40/mth Min. cost $40	Link not supplied
#2	Kogan Internet	Kogan Internet Bronze Unlimited nbn® 25/8 Mbps Unlimited Data Deal: $46.90/mth for first 6 months and revert back to $68.90/mth thereafter. Offer ends 30.05.25 $46.90/mth Min. cost $46.90 Go to Site	$46.90/mth Min. cost $46.90	Go to Site
#3	SpinTel	SpinTel NBN Unlimited Entry 25 nbn® 25/8 Mbps Unlimited Data Deal: Includes $12.95 off your plan for first 6 months! $47/mth for first 6 months, then $59.95/mth $47/mth Min. cost $47 Go to Site	$47/mth Min. cost $47	Go to Site
#4	Tangerine Telecom	Tangerine Telecom Value NBN nbn® 25/8.5 Mbps Unlimited Data Deal: Includes $20/mth off for the first 6 mths, $47.90/month for first 6 months, then $67.90/month + 3 months BINGE. Ends 30.06.25 $47.90/mth Min. cost $47.90 Go to Site	$47.90/mth Min. cost $47.90	Go to Site
#5	Dodo	Dodo nbn25 Unlimited Plan nbn® 25/4 Mbps Unlimited Data 12mths Deal: Incl. $15/mth discount for 12 months based on the standard price $68.90/mth. Ends 29.04.25. T&Cs apply. $53.90/mth Min. cost $53.90 Go to Site*	$53.90/mth Min. cost $53.90	Go to Site
#6	Superloop	Superloop Everyday nbn25/10 nbn® 25/8.5 Mbps Unlimited Data Deal: Incl. $10/mth off for 6 mths! $59/mth for 6 mths, then $69/mth + Free Amazon eero 6+ if you stay connected for 24 mths $59/mth Min. cost $59 Go to Site	$59/mth Min. cost $59	Go to Site
#7	iiNet	iiNet nbn25 Liimitless nbn® 25/4 Mbps Unlimited Data Deal: Includes $15/mth off for 6 mths – $61.99/mth for first 6 months, then $76.99/mth. Use code SAVE15FOR6. Ends 06.05.25 $61.99/mth Min. cost $61.99 Go to Site	$61.99/mth Min. cost $61.99	Go to Site
#8	TPG	TPG nbn25 Unlimited Plan nbn® 25/4 Mbps Unlimited Data Deal: Get Price Beat Guarantee + $61.99/mth for first 6 months, then $76.99/mth. T&Cs apply. $61.99/mth Min. cost $61.99 Go to Site	$61.99/mth Min. cost $61.99	Go to Site
#9	Vodafone	Vodafone Essential nbn® nbn® 25/8 Mbps Unlimited Data Deal: Save $10/mth for 6 mths + Speed upgrade at no extra cost if you have a mobile phone plan with Vodafone $64/mth Min. cost $64 Link not supplied	$64/mth Min. cost $64	Link not supplied
#10	Belong	Belong NBN Starter – Unlimited nbn® 25/8 Mbps Unlimited Data Deal: Receive a Free Belong mobile SIM loaded with $80 credit. For new Belong nbn customers only $70/mth Min. cost $70 Link not supplied	$70/mth Min. cost $70	Link not supplied

And here’s how MATE’s NBN 50 offering looks in comparison to its peers:

#1	Kogan Internet	Kogan Internet Silver Unlimited nbn® 50/17 Mbps Unlimited Data Deal: $59.90/mth for first 6 months and revert back to $78.90/mth thereafter. Offer ends 30.05.25 $59.90/mth Min. cost $59.90 Go to Site	$59.90/mth Min. cost $59.90	Go to Site
#2	Tangerine Telecom	Tangerine Telecom Value Plus NBN nbn® 50/17 Mbps Unlimited Data Deal: Includes $23/mth off for the first 6 mths, $59.90/month for first 6 months, then $82.90/month + 3 months BINGE. Ends 30.06.25 $59.90/mth Min. cost $59.90 Go to Site	$59.90/mth Min. cost $59.90	Go to Site
#3	MATE	MATE Ripper nbn 50/20 nbn® 49/19 Mbps Unlimited Data Deal: Includes $20/mth off for the first 6 mths (code RIPPER20) + 1-month money back guarantee + Bundle & Save $60/mth Min. cost $60 Link not supplied	$60/mth Min. cost $60	Link not supplied
#4	Superloop	Superloop Extra-value nbn50/20 nbn® 50/17 Mbps Unlimited Data Deal: Incl. $14/mth off for 6 months! $67/mth for 6 mths, then $81/mth + Free Amazon eero 6+ if you stay connected for 24 mths $67/mth Min. cost $67 Go to Site	$67/mth Min. cost $67	Go to Site
#5	Dodo	Dodo nbn50 Unlimited Plan nbn® 50/17 Mbps Unlimited Data 12mths Deal: Incl. $15/mth discount for 12 months based on the standard price $83.90/mth. Ends 29.04.25. T&Cs apply. $68.90/mth Min. cost $68.90 Go to Site*	$68.90/mth Min. cost $68.90	Go to Site
#6	iiNet	iiNet nbn50 Liimitless nbn® 50/17 Mbps Unlimited Data Deal: Includes $15/mth off for 6 mths – $69.99/mth for first 6 months, then $84.99/mth. Use code SAVE15FOR6. Ends 06.05.25 $69.99/mth Min. cost $69.99 Go to Site	$69.99/mth Min. cost $69.99	Go to Site
#7	TPG	TPG nbn50 Unlimited Plan nbn® 50/17 Mbps Unlimited Data Deal: Get Price Beat Guarantee + $69.99/mth for first 6 months, then $84.99/mth. T&Cs apply. $69.99/mth Min. cost $69.99 Go to Site	$69.99/mth Min. cost $69.99	Go to Site
#8	Vodafone	Vodafone Essential+ nbn® nbn® 50/17 Mbps Unlimited Data Deal: Save $10/mth for 6 mths + Speed upgrade at no extra cost if you have a mobile phone plan with Vodafone $74/mth Min. cost $74 Link not supplied	$74/mth Min. cost $74	Link not supplied
#9	Belong	Belong NBN Standard Plus – Unlimited nbn® 50/17 Mbps Unlimited Data Deal: Receive a Free Belong mobile SIM loaded with $80 credit. For new Belong nbn customers only $85/mth Min. cost $85 Link not supplied	$85/mth Min. cost $85	Link not supplied
#10	Optus	Optus Optus Plus Everyday nbn® nbn® 50/18 Mbps Unlimited Data $89/mth Min. cost $89 Link not supplied	$89/mth Min. cost $89	Link not supplied

For the fastest NBN speed tier available to most homes, check out how MATE’s NBN 100 plan compares to other providers:

#1	MATE	MATE No Worries nbn 100/20 nbn® 97/19 Mbps Unlimited Data Deal: Includes $30/mth off for the first 6 mths (code MATE30) + 1-month money back guarantee + Bundle & Save $60/mth Min. cost $60 Link not supplied	$60/mth Min. cost $60	Link not supplied
#2	Tangerine Telecom	Tangerine Telecom Fixed Wireless Value Plus nbn® Wireless Fast Speed Unlimited Data Deal: Includes $20/mth off for the first 6 mths, $62.90/month for first 6 months, then $82.90/month + 3 months BINGE. Ends 30.06.25 $62.90/mth Min. cost $62.90 Go to Site	$62.90/mth Min. cost $62.90	Go to Site
#3	SpinTel Editor's Pick	SpinTel Editor's Pick NBN Unlimited Premium 100 nbn® 100/18 Mbps Unlimited Data Deal: Includes $16.95 off your plan for first 6 months! $65/mth for first 6 months, then $81.95/mth $65/mth Min. cost $65 Go to Site	$65/mth Min. cost $65	Go to Site
#4	Kogan Internet	Kogan Internet Gold Unlimited nbn® 100/17 Mbps Unlimited Data Deal: $65.90/mth for first 6 months and revert back to $83.90/mth thereafter. Offer ends 30.05.25 $65.90/mth Min. cost $65.90 Go to Site	$65.90/mth Min. cost $65.90	Go to Site
#5	Dodo Editor's Pick	Dodo Editor's Pick Fixed Wireless Plus Plan nbn® Wireless 50/6 Mbps Unlimited Data 12mths Deal: Incl. $15/mth discount for 12 months based on the standard price $83.90/mth. Ends 29.04.25. T&Cs apply. $68.90/mth Min. cost $68.90 Go to Site*	$68.90/mth Min. cost $68.90	Go to Site
#6	Superloop	Superloop Family nbn100/20 nbn® 100/17 Mbps Unlimited Data Deal: Incl. $14/mth off 6 months! $75/mth for 6 mths, then $89/mth + Free Amazon eero 6+ if you stay connected for 24 mths $75/mth Min. cost $75 Go to Site	$75/mth Min. cost $75	Go to Site
#7	Vodafone	Vodafone Home Fast nbn® nbn® 100/17 Mbps Unlimited Data Deal: Save $10/mth for 6 mths + Speed upgrade at no extra cost if you have a mobile phone plan with Vodafone $79/mth Min. cost $79 Link not supplied	$79/mth Min. cost $79	Link not supplied
#8	Aussie Broadband	Aussie Broadband nbn® Fixed Wireless Plus Unlimited nbn® Wireless 47/5 Mbps Unlimited Data Deal: Includes $10 off for the first 6 months. Promo code BIG10. $89/mth after promo ends 30.04.25 $79/mth Min. cost $79 Link not supplied	$79/mth Min. cost $79	Link not supplied
#9	iiNet	iiNet nbn Home Fast Liimitless nbn® 100/17 Mbps Unlimited Data Deal: Includes $15/mth off for 6 mths - $79.99/mth for first 6 months, then $94.99/mth. Use code SAVE15FOR6. Ends 06.05.25 $79.99/mth Min. cost $79.99 Go to Site	$79.99/mth Min. cost $79.99	Go to Site
#10	TPG	TPG nbn Home Fast Unlimited Plan nbn® 100/17 Mbps Unlimited Data Deal: Get Price Beat Guarantee + $79.99/mth for first 6 months, then $94.99/mth. T&Cs apply. $79.99/mth Min. cost $79.99 Go to Site	$79.99/mth Min. cost $79.99	Go to Site

Finally, most Hybrid Fibre Coaxial (HFC) homes and all Fibre to the Premises (FTTP) homes may want to consider MATE’s NBN 250 plan:

#1	Tangerine Telecom	Tangerine Telecom Fixed Wireless Speedy nbn® Wireless Superfast Speed Unlimited Data Deal: Includes $20/mth off for the first 6 mths - $65.90/month for first 6 months, then $85.90/month + 3 months BINGE. Ends 30.06.25 $65.90/mth Min. cost $65.90 Go to Site	$65.90/mth Min. cost $65.90	Go to Site
#2	Superloop	Superloop nbn Fixed Wireless Home Fast (250/20) nbn® Wireless 90/8 Mbps Unlimited Data Deal: Incl. $15/mth off 6 months! $75/mth for 6 mths, then $90/mth + Free Amazon eero 6+ if you stay connected for 24 mths $75/mth Min. cost $75 Go to Site	$75/mth Min. cost $75	Go to Site
#3	SpinTel	SpinTel NBN Unlimited 250 nbn® 240/22 Mbps Unlimited Data Deal: Includes $9.95/mth off for the life of the plan while you stay connected to this plan. T&Cs apply $80/mth Min. cost $80 Go to Site	$80/mth Min. cost $80	Go to Site
#4	Dodo Editor's Pick	Dodo Editor's Pick nbn Home Superfast Plan nbn® 250/21 Mbps Unlimited Data 12mths Deal: Incl. $15/mth discount for 12 months based on the standard price $98.90/mth. Ends 29.04.25. T&Cs apply $83.90/mth Min. cost $83.90 Go to Site*	$83.90/mth Min. cost $83.90	Go to Site
#5	Vodafone	Vodafone Home Superfast nbn® nbn® 250/21 Mbps Unlimited Data Deal: Save $10/mth for 6 mths + Speed upgrade at no extra cost if you have a mobile phone plan with Vodafone $84/mth Min. cost $84 Link not supplied	$84/mth Min. cost $84	Link not supplied
#6	Kogan Internet	Kogan Internet nbn250 Platinum Unlimited nbn® 250/21 Mbps Unlimited Data Deal: $84.90/mth for first 6 months and revert back to $94.90/mth thereafter. Offer ends 30.05.25 $84.90/mth Min. cost $84.90 Go to Site	$84.90/mth Min. cost $84.90	Go to Site
#7	iiNet	iiNet nbn Home Superfast Liimitless nbn® 250/21 Mbps Unlimited Data Deal: Includes $15/mth off for 6 mths - $84.99/mth for first 6 months, then $99.99/mth. Use code SAVE15FOR6. Ends 06.05.25 $84.99/mth Min. cost $84.99 Go to Site	$84.99/mth Min. cost $84.99	Go to Site
#8	TPG	TPG nbn Home Superfast Unlimited Plan nbn® 250/21 Mbps Unlimited Data Deal: Get Price Beat Guarantee + $84.99/mth for first 6 months, then $99.99/mth. T&Cs apply. $84.99/mth Min. cost $84.99 Go to Site	$84.99/mth Min. cost $84.99	Go to Site
#9	MATE	MATE Fair Dinkum nbn 250/25 nbn® 231/23 Mbps Unlimited Data Deal: Includes $30/mth off for the first 6 mths (use code MATE30) + 1-month money back guarantee on your Internet + Bundle & Save! $85/mth Min. cost $85 Link not supplied	$85/mth Min. cost $85	Link not supplied
#10	Aussie Broadband	Aussie Broadband Super-Fast nbn - Unlimited nbn® 248/21 Mbps Unlimited Data Deal: Includes $20 off for the first 6 months. Promo code BIG20. $119/mth after promo ends 30.04.25 $99/mth Min. cost $99 Link not supplied	$99/mth Min. cost $99	Link not supplied

MATE offers very competitive monthly pricing across all its NBN speed tiers, however, it lands middle of the pack for value. While MATE is still one of the average-priced plans for NBN 50 and NBN 100, you can nab a slightly cheaper plan from several other providers that offer faster typical evening speeds.

When it comes to its NBN 250 plans, MATE is now the most affordable plan but it comes at a cost. At the time of writing, it's worth noting its download speeds, in this speed tier, are one of the slowest available.

What are typical evening speeds?

Typical evening speeds refer to the NBN download speeds you can expect during the busiest hours of the day -typically between 7:00pm and 11:00pm - due to congestion.

Because of the way the NBN is designed, just paying for an NBN 100 plan doesn’t guarantee you’ll get those speeds the entire time. If you want great speeds during peak hours, you’ll want to look for a provider that reports high typical evening speeds.

Need other NBN terms demystified? Check out our NBN glossary.

All of MATE’s NBN plans are no-contract offerings with unlimited data that let you BYO modem to keep costs low. If you need an NBN-compatible modem, it costs $165 at sign-up for a preconfigured TP-Link VX230v modem-router.

If you’d rather try before you’re fully invested, MATE also offers a one-month risk-free guarantee, which equates to a full refund of your plan fee if you’re not completely satisfied.

MATE NBN plans: Support

We know that support experiences can change a whole lot between people: one person may have a fantastic support experience, and another might have a terrible one from the same provider. That’s why we don’t factor this in when evaluating provider support. Instead, we focus on the number of support pathways available to customers and use that as a guide for how much they’re willing to invest in supporting users.

If you’re with MATE and things go wrong, there are a few key support avenues to pursue. Here’s how MATE fares next to other providers:

Internet provider support options compared

Provider	In-store	Email	Chat	Social
Aussie Broadband	-
Belong	-	-	-
Dodo	-
Exetel	-	-
iiNet	-
Internode	-	-	-
iPrimus	-		-
Kogan	-		-	-
MATE	-
Moose	-		-
MyRepublic	-
Optus		-
Origin	-
SpinTel	-	-
Superloop	-
Tangerine	-
Telstra		-
TPG	-	-
Vodafone		-

Last updated 3 November 2022

Not many providers offer in-store support these days but if you do need help, you can contact MATE via socials or call its tech support on 13 14 13 between 8:30am and 7pm, Monday to Saturday Australia-wide. Alternatively, you can submit an online support enquiry, email them directly or chat with MATE support online.

MATE NBN plans: Extras

While MATE offers a good selection of support avenues, it’s incredibly light when it comes to the included extras that we track. Below is how MATE’s NBN plan extras stack up next to the competition:

Internet provider extras compared

Provider	Perks	Streaming offers	4G Backup	Bundle discount	Referral bonus
Aussie Broadband	-	-		-
Belong	-	-	-	-
Dodo	-	-	-		-
Exetel	-	-	-
iiNet	-	-			-
iPrimus	-	-	-		-
Kogan	-	-	-	-	-
MATE	-	-	-
Moose	-	-	-	-	-
Optus	-			-	-
Origin	-	-	-		-
SpinTel	-	-	-
Superloop	-	-	-
Tangerine	-	-	-	-
Telstra				-	-
TPG	-	-	-	-	-
Vodafone	-

Last updated February 2025

The main perk that MATE has going for it is its bundle discounts. This means you need to be a MATE mobile customer to take advantage of those combined savings. Customers can merge their mobile and internet bills into one and get a $10 per month discount on their total bill. Select MATE plans have 5G on a trial basis, but only its most expensive plan has 5G connectivity as permanent feature at this stage.

MATE NBN FAQs

How fast are MATE’s NBN plans?

MATE’s NBN plans aren’t overly fast compared to the competition. The provider offers 24Mbps self-reported typical evening download speeds on NBN 25 plans, 47Mbps for NBN 50, 93Mbps for NBN 100 and 196Mbps for NBN 250. To learn more about these kinds of things here’s more info on NBN speed tiers.

Do I need to buy a new modem to sign up for MATE?

The cheapest MATE NBN plans are BYO modem ones, but you can pay $165 at sign-up for a preconfigured TP-Link Archer VR400 modem-router.

What happens if I want to cancel my MATE NBN plan?

MATE is a no-contract NBN provider, which means you’re free to leave at any time. If you choose to cancel your MATE NBN plan before the end of the first month, you can get a refund.

Do I own my MATE NBN modem-router?

Yes, after paying the $165 cost for the TP-Link Archer VR400 modem-router, you can hang onto it.

Do MATE’s internet plans include calls?

By default, MATE’s NBN plans don’t include calls, but you can pay extra to add them.

Want more information about the NBN?

Got questions? We’ve got answers. Whether you want to know what the NBN is, how to connect, if you have to connect, how much it will cost, what the alternatives are, or something else entirely, check out our complete guide to the NBN.